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Please call us 800-200-3737 or send an .
Please call us 800-200-3737 or send an .

FAQ

Member FAQs

Pro Members can export the events in their "MyList" or custom List at 5 cents per record. Follow these steps to export your MyList:

A) First, have the events you want to export saved to your My List. Click on "View My List" to see how list. To delete events, click "Delete" at the bottom of each event summary.

B) When you're ready to export, click "Export My List." In the box that opens, select 'Save this file to disk' or 'Save to my computer' and click OK.

C) In the next box that opens, you will see the name of the export file, the file type, and where on your computer it will be saved. It is best to save the file to your desktop. Be sure that the file type is '.csv'. If it's not, use the drop-down arrow to change the file type to '.csv'.

D) Click "Save." The export file is now on your computer's hard drive (it might take a minute if your file has many events in it).

You may open this file directly from a spreadsheet program, or import the data into a contact manager or database program. The import command is usually under File > Import. Your software will usually ask you to choose the file type (.csv) and which fields you want imported where.

Please keep in mind that each time you export your My List, the entire list is exported -- not only new events you may have recently added to the list. To export just a few events, those must be the only events in your list.

The export is emailed to you after purchase and the download link is valid for 7 days and 5 download attempts.

Tags: csv, database, email, emails, event, events, excel, export, exporting, exportlist, list, mylist, spreadsheet

Member FAQs, Festival/Promoters FAQs

1) After logging in at FestivalNet.com, go to your My Account page page.
2) In the gray sidebar on the right side of the page, click Manage Your E-Lists.
3) You'll then be presented with all of the various newsletters we send out. Check the box for those you wish to receive and uncheck those you do not want to receive.

Tags: elists, email, emails, manage, newsletters, notifications, unsubscribe

Festival/Promoters FAQs

Yes, different emails may be listed with each event. Please keep in mind, the email address tied to your Member User ID is the email address that will control your User ID. If you forget your password (or user ID) and use the Password Lookup, it will be sent to that email address.

Tags: account, additional, change, changeemail, email, emailchange, emails, event, ID, login, password, signin, user, userID