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Please call us 800-200-3737 or send an .
Cigarvolante LLC / the Virginia Wine and Cigar Trail

Cigarvolante LLC / the Virginia Wine and Cigar Trail

Wednesday, September 30, 2015 09:49 am EDT
I was just wondering what common practice was in the case of a cancellation or rescheduling of a festival. A local promoter is forced to cancel a festival planned for next weekend, rescheduling it for the week following. I have a conflict, another festival that I have paid fees for. The promoter of the cancelled festival has a no refund policy but also has a "Rain or Shine" policy which is obviously being disregarded. What is standard practice for promoters in this case? Thanks, Ron
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Leanne Howie Photography

Leanne Howie Photography

Wednesday, October 14, 2015 05:03 pm EDT
Ask for a future credit for your paid fees. It was the promoter that cancelled the event, not you.
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