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My Shop Policies
Welcome Message:
We recently changed our name from DB's Designs to Keepsake Doll Designs by DB's Designs. It gives us great pleasure to annouce that we have expanded. We love making doll clothes and accessories for 15" - 18" dolls, to fit such as; the American Girl Doll®, Our Generation®, Madame Alexander®, Battat®, Bitty Baby®, clothes and other similar dolls. We are sure you will enjoy the doll clothes.
We hope that you will take the time to look around our website and see if anything that may interest you. At Keepsake Doll Designs by DB’s Designs, we focus on providing you with high quality service and customer satisfaction - we will do our very best to make sure you are satisfied and our designs meet your expectations. Most importantly our goal is to assure you top quality handmade clothing and accessories. All clothing you find here and at our e-store are 100% handmade, with great care and love, in a smoke free environment.
Payments:
You may pay by any of the following methods:
• Visa
• MasterCard
• Paypal
• Money Order (Make payable to: DB's Designs)
• Check (Make payable to: DB's Designs)
Shipping & Order Processing:
• We ship via Priority Mail or Express Mail
• Priority Mail, while NOT GUARANTEED, makes it to most destinations within 3-5 BUSINESS days.
• Express Mail makes it to most destinations in one day (excluding Sunday).
• We ship from 63025
• Failure to include a valid POSTAL address will result in your order being held up.
Since weI do not keep product in stock, each order is personally hand made. Please allow up to ten business days to ship. We will email you once your order has been ship.
Refunds and Exchanges:
• You may return items up to 14 days from purchase date.
• Items must be in original condition and unplayed with.
• Once we receive them, we will refund the total cost of the items, minus shipping.
• If you've given us an invalid postal address, and your order is returned to us because of this, you will be charged (regular shipping fees) for reshipping the order.
Additional Information:
Our clothes are designed to fit all 18" dolls such as American Girl® Doll and 15" dolls such as Bitty Baby® and Bitty Twins®.
Here are the approximate measurements of our 18" doll models;
• Height: 18"
• Legs (crotch to floor): 7"
• Waist: 11"
• Shoulder to wrist: 5.5"
Here are the approximate measurements of our 15" baby models ;
• Height: 15"
• Legs (crotch to floor): 5.5"
• Waist: 12"
• Shoulder to wrist: 5"
Most of our bottoms (pants, skirts, etc.) have elastic in the back to accommodate a wider range of waist sizes.
