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categories
  • General FAQs
  • Member FAQs
  • Festival/Promoters…
  • Marketplace FAQs

Frequently Asked Questions

General FAQs

We are fully committed to the festival and event industry. All profiles and items on display in the community and marketplace must be relevant to the festival, craft show, art show and special events market. When you list products or services, they must make sense to our website and this market. We reserve the right to remove any content that doesn't jive with this mission.

General FAQs, Member FAQs, Festival/Promoters FAQs

Our free basic membership includes:
  • All of our free E-lists (weekly call for artists & event updates, monthly newsletters, bi-monthly deadlines reminder & others)
  • List your business in the FN Festival Biz Directory
  • View basic info on all 26,000+ events throughout the US and Canada
  • Add show ratings & view rating numbers (pro level required for rating details/comments)
  • Add and update your events (festival members)
  • Create a basic Profile in the FestivalNet Community
  • Open a shop to sell your products online in our marketplace, available Free to all members!
We have 3 different paid Pro Member levels that include the items above plus additional features like:
  • Advanced Search
  • Complete Event Contact info & Other Details
  • Full Show Ratings Details & Comments
  • Free Hot Link in the Festival Biz Directory
  • Create your own private Event List with My List
  • Full blown EPK with photos, songs, videos, blog
  • Expanded Online Shop in our Marketplace
  • Easy calendar updating in your FN Profile
  • Upload Show Applications and/or Company Flyers
  • Add photos on all your listed Events
  • Your own Personal General Notes and Show Notes system
  • Get organized, track your Show Apps & Bookings with Sub Lists
  • Export basic contact info from My List
  • Map your My List and create Sub Lists
Learn more here or go Pro now!

For Prices please visit this chart to view details on all our Pro Membership levels!

General FAQs, Festival/Promoters FAQs

Do a search here to see if your event is listed. If you find your event, that means your organization has a User ID. Please contact support@festivalnet.com if you need assistance with your login so you can edit your event.

Member FAQs

In Modify Profile, scroll down and check the option to "Make Profile Private" and click the 'no' box for "Festival Biz public search engine".

Click "Submit Changes" at the bottom of the page.

Once you have logged in and in your "My Account" area, simply click on the "Account Details" option.

Member FAQs, Festival/Promoters FAQs

Yes, but you must contact FestivalNet ( support@festivalnet.com ) to do that. Please keep track of your User ID and Password. You must log in with the User ID listed with your event(s) in order to add or update an event. We prefer that you keep the User ID currently listed for your event/organization, but it is not required.
*Please Keep in Mind: If your account is used by more than one person in your organization, we highly recommend against changing your user ID to avoid confusion. If you are simply unsure of what your user ID is, feel free to contact us, and we will look it up for you instead of changing it.


My Account is like your control center. You can access all member features from your My Account area. From here you can modify your profile & account details, manage your e-lists and access the Pro search to find events.

Your Profile is your business page on FestivalNet for others to learn about what you do! (Having a profile is optional, you can choose to not display yours and/or opt out of the directory in your 'Modify Profile' area.) Also termed "EPK" (Electronic Press Kit), your profile is where you talk about your business; your bio, member categories, medium/materials, profile picture, and more. From Modify Profile you can change this information that is displayed on your site.

Your Site is the combination of Your Profile, Blogs, Gallery, Calendar, Video and Friends. All of these items can be viewed at your site. You can also create a custom URL (web address) i.e.: https://festivalnet.com/johns_cool_stuff

Account Details contains all information about your FestivalNet account, including name, address, phone, contacts, credit card information, membership level, etc. You can activate autorenew here.

Go to "My Account" and select "Your Profile". Then from the drop down menu select "Modify Profile". Be sure to click Submit Changes at the bottom of the page once you've filled out your profile.

Yes. Once you have logged in with your current password and in your "My Account" area, simply click on the "Change Password" option.

If you do not see a 'cancel' link in the upper right section of your Account Details, please contact Customer Service for assistance.

Festival/Promoters FAQs

Yes, different emails may be listed with each event. Please keep in mind, the email address tied to your Member User ID is the email address that will control your User ID. If you forget your password (or user ID) and use the Password Lookup, it will be sent to that email address.

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