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Frequently Asked Questions

Seller questions

At present you must have a current credit card listed in your Account Details to sell in the FestivalNet Marketplace. In the first week of each month your card on file will be charged for any commissions due from sales or monthly fees if you have an Advanced or Ultimate shop. We will be adding additional methods for paying seller fees in the near future.

If your commission due is under $5.00, we will not charge your card until $5.00 has been reached.

You have four choices for your online FestivalNet shop.

Basic- List up to 5 items, pay 10% of sales. There is no monthly fee, this shop is included for all free members.
Pro- List up to 10 items, pay 5% of sales. There is no monthly fee, included with all Pro Member levels.
Advanced - List unlimited items, pay 3% of sales. There is a $9.00/month fee, available to all members.
Ultimate- List unlimited items, 0% of sales. There is a $14.00/month fee, available to all members.

You can select your shop plan in My Account, click "Upgrade/Renew" on the right.

When you make a sale, your commission will be taken out of your credit card on file (0% - 10%, *depending on which shop plan you select). Check out this FAQ to learn about shop options.

You can select your shop plan in My Account, click "Upgrade/Renew" on the right.

(*Though there are no commissions charged for the Ultimate Shop plan, you still need to have a card on file for your monthly fee payment.)

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