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  • General FAQs
  • Member FAQs
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  • Marketplace FAQs

Frequently Asked Questions

General FAQs, Member FAQs

An Electronic Press Kit, or "EPK" is a collection of materials used to promote your business, whether you are an artist, musician, craftperson, band, food vendor, other exhibitor or company. Your FestivalNet profile serves as your EPK. Complete your profile by adding bio, photos, music, videos, calendar and blog. The more complete your EPK, the more a promoter can conveniently learn all about you from one easy link.

In the Pro search full show details page, next to the promoter's email address you will notice this link, "send my EPK." Click this link to generate an email from you to the event promoter with a link to your FN profile/EPK.
Use this link to quickly contact festivals you are interested in applying for. Before you use this tool, be sure your FestivalNet profile is complete. From the My Account area, you can modify your profile page (includes your bio), add photos, songs, videos, blog, and calendar.

This functionality needs to work with your default email program on your computer/browser, which you need to have set up first. You will have the chance to add more text to the email containing your EPK before sending the email.

Member FAQs

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

Member FAQs, Festival/Promoters FAQs

Keep uploaded photos at a minimum of 320 pixels wide for a quality image display. Anything below this size will appear small and/or pixelated.

Profile Picture
  • Select "Modify Profile" under the "Your Profile" tab in "My Account."
  • Scroll to the bottom and click "browse", look to the right of "Upload New Profile Image".
  • In the pop up window, find the folder where the photo is stored on your computer.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Submit Changes" button below.
  • You will see a progress status bar and a success message when finished.

To change your profile picture, there is a "Delete this Profile Image" check box to the right of your image at the bottom of "modify profile." You must first click that check box and then click "submit changes" at the bottom. Once that is done, you may upload a new picture using the instructions above.

Gallery Pictures
  • Select "Add Photo" under the "Gallery" tab in "My Account."
  • Enter the title of your photo in the first field (required).
  • Click on the "Browse" button.
  • In the pop up window, find the folder where the photo is stored on your computer. Select the photo and click the "open" button (the photo is now selected).
  • Click the "Add Photo" button below.
  • You will see a progress status bar and a success message when finished.

Photo Upload Specifications
  • There is no maximum limit on the size of the image you can upload from your machine. However, there is a minimum size limit of 320 pixels wide. This is to ensure photo quality.
  • We re-size your image on upload to maximum size of 750x550 pixels.
  • There is a disk space limit per level. You will be notified of this when you upload an image.
  • Acceptable formats are JPG, JPEG, PNG and GIF.

Seller questions

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

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