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  • General FAQs
  • Member FAQs
  • Festival/Promoters…
  • Marketplace FAQs

Frequently Asked Questions

General FAQs

If you have questions about individual events, please visit that event's website or contact the show producers individually. FestivalNet is not directly involved with the events.

Our website members have direct access to extensive event details. If you are brand new to our site, please get to know us more on our About Us page! And be sure to check out our Membership Info page too.

In "Modify Profile," you can choose to opt in or remove yourself from the FestBiz Directory.

You edit your listing in 2 places: In "Account Details" which is linked on the right in your "My Account" area (this section controls which of your contact information is displayed in your listing) and in "Modify Profile" which manages your business information.

We are fully committed to the festival and event industry. All profiles and items on display in the community and marketplace must be relevant to the festival, craft show, art show and special events market. When you list products or services, they must make sense to our website and this market. We reserve the right to remove any content that doesn't jive with this mission.

FestivalNet publishes a wide variety of newsletters as listed below.
Sign up for our Newsletters here.
Current Members, manage your subscriptions here.
  • Bi-Monthly Deadline Reminder - Lists hundreds of events with upcoming deadlines. This is a must have list!
  • Weekly Calls for Artists, Event Updates & Additions - Events with recent changes, updates or cancellations and all events in the current Call For Artists Newsletter and our CFA Web Page.
  • Pro Member Info & Updates - Pro Member announcements, news, contests, and more.
  • Affiliates - Sent periodically, receive helpful tips, news, and promotions on FestivalNet's Affiliate referral program.
These Monthly Newsletters offer tips, information and new ideas related to working in the festival market.
  • Artist & Crafters - Helpful advice & tips dedicated to all aspects of being an artist, crafter, or other vendor at festivals and events to help you achieve success.
  • Musicians - Articles revolving around booking practices, helpful tips on getting gigs and improving your online presence as a performer/entertainer working or seeking work in the festival market.
  • Food Vendors - Helpful tips and articles for food vendors, food trucks and other commercial vendors. Ideas for marketing your business and info on health and safety.
  • Promoters - Articles relating to promoting your events, communicating with potential vendors, tips on sponsorship, and helpful info on how to run a successful event.
  • Marketplace Sellers - News relating to online selling, marketing ideas for your business and tips for selling in the FestivalNet Marketplace.

Sign up for our Newsletters here.
Current Members, manage your subscriptions here.
The FN Referral Program allows you to make money every time you refer someone who purchases a Pro Membership. By being an affiliate (also known as a referrer), you can be rewarded by sharing tracked links on social media sites, placing links to our website on your website, or even handing out physical flyers at a show. When people use your provided links back to FestivalNet, or your personal affiliate referral number at checkout, we will track the referral and give you credit when they join. We pay $10 per referral quarterly via paypal.

Once you join FN, at any level, you are automatically enrolled in our affiliate program and are provided with your own unique referral number as well as tools that make it easy to share it. Go here for all the info!

General FAQs, Member FAQs

We include these events for your benefit, as most are usually still good events. When trying to fill a certain weekend, and you have exhausted all searches for currently updated events, last year's info is better than no event at all. You do need to contact each event for current info.

There will always be only ONE listing for each event in our database (no duplicate events) and we do not publish events that are more than a year old. Our researchers will eventually update or remove non-updated events if all efforts (phone calls, emails & faxes) to get current info have failed.

It's a unique challenge maintaining our database of over 26,000 events. We make an intensive effort to research and secure updates on all events. Event promoters can change hands year to year, are slow to respond or do not have their dates or all details finalized yet. We receive updates daily, so check back often.

Pro Tip: Often, members will omit past events from their search. By selecting "All Years" on the Pro Search form, you can get a leg up on these events that others aren't seeing. You can't lose by just reaching out to the promoter for more info.

To find events that allow commercial items, try ALL of these.
  • In "Pro Search" select "commercial/retail" for "what booths are allowed" in the Exhibitors section (but keep the default settings for all other options like "juried" or "entertainment." It is OK to add the zip code radius option.)
  • Next try "corp./information" for "what booths are allowed" and again keep the default settings for all other related options.
  • Then try "craft" for "what booths are allowed" and select "non juried" and keep all other default settings. These events will sometimes allow commercial vendors.
  • Also try selecting "non juried" while keeping the default settings for all other related options, including "no preference" for "what booths are allowed."
  • Try putting the word "commercial" in the key word search. Keep in mind, a key word search looks for that word if it appears anywhere in the event information (i.e. event name, location, description, what is allowed...).
It is always better to select FEWER search options to improve your search results.

Don't rule out an event unless it is clearly 100% juried and/or 100% fine art and/or fine craft, check with each event to know for sure. Many events say art/craft, but allow some "commercial" items. Always check with an event to verify what they DO or DO NOT allow. It never hurts to ask!

In your "Pro Search" search results, show ratings can be found in the upper right corner of the summary box for each event and on the full show details page as well.

Any event or promoter that has been rated, will have yellow stars that you can click to view the ratings. Because our database is so large, many events & promoters have not been rated yet. Only Pro members have access to view detailed ratings.

Show Ratings Tip:
A good way to check on a promoter that you're not familiar with is to use the "More by this Promoter" link that's to the right of the promoter name -- clicking on this will bring up all the events listed by that promoter, so that even if a particular event is unrated, you can quickly scan to see how the promoter's other events rate.

An Electronic Press Kit, or "EPK" is a collection of materials used to promote your business, whether you are an artist, musician, craftperson, band, food vendor, other exhibitor or company. Your FestivalNet profile serves as your EPK. Complete your profile by adding bio, photos, music, videos, calendar and blog. The more complete your EPK, the more a promoter can conveniently learn all about you from one easy link.

In the Pro search full show details page, next to the promoter's email address you will notice this link, "Get Booked." Click there and select your choice under "Contact this event about applying" to generate an email from you to the event promoter with a link to your FN profile/EPK.

Use this link to quickly contact festivals you are interested in applying for. Before you use this tool, be sure your FestivalNet profile is complete. From the My Account area, you can modify your profile page (includes your bio), add photos, songs, videos, blog, and calendar.

This functionality needs to work with your default email program on your computer/browser, which you need to have set up first. You will have the chance to add more text to the email containing your EPK before sending the email.

Below are things to consider and suggestions to improve your success rate getting replies and/or applications from events:

* Are you contacting the right events for your product/service? Our Pro Search can help you with that. For example, selecting categories from the "Allowed" drop down in the "Exhibitors" box will find events that allow what you do. For more search tips, there's a help link in the top left corner of Pro Search

* Be sure the deadline date has not passed. Contact each event well in advance of their application deadline, otherwise emails & calls will not likely be returned. Use our handy "Deadline Reminder Newsletter" and the "Deadlines" option in Pro search to get ahead of the game.

* Important note about deadlines. It doesn't mean applications will be accepted up until that date. Festivals will frequently fill all open slots before their posted deadline. That's due to no fault of your information source, it's simply the way the business works.

* Check out each event's website for additional application info and specific instructions for successful application acceptance. Always follow each event's requirements exactly as indicated.

* Follow up your initial communication with a phone call. It's important to show continued interest, but be careful not to over do it. Space your follow up calls/messages a week apart. Always call *far before the deadline* to learn what your first step must be with each event.

* Be sure your FN Profile is filled out completely, including clear photos, full company description and is free of spelling errors. Once it is, try using the email EPK link.

In addition to your FN profile, what's the state of your web presence and marketing materials? If you contact an event and they look you up at FestivalNet or do a web search on you and/or your company, what will they find? Will they find anything? Or perhaps find some half baked profiles on different web sites without great looking photos or informative & effective information? If you don't present yourself professionally anywhere people will find you and/or your business, then why would an event take you seriously and want to answer your emails or call you back?! Remember, you ALWAYS only get one chance to make a first impression!

If you get any returned (undeliverable) emails or discover a disconnected phone number, please let us know asap. Contact support@festivalnet.com and we will gladly research that for you. We work very hard to provide accurate event data but sometimes contact info will change.

General FAQs, Member FAQs, Festival/Promoters FAQs

Our free basic membership includes:
  • All of our free E-lists (weekly call for artists & event updates, monthly newsletters, bi-monthly deadlines reminder & others)
  • List your business in the FN Festival Biz Directory
  • View basic info on all 26,000+ events throughout the US and Canada
  • Add show ratings & view rating numbers (pro level required for rating details/comments)
  • Add and update your events (festival members)
  • Create a basic Profile in the FestivalNet Community
  • Open a shop to sell your products online in our marketplace, available Free to all members!
We have 3 different paid Pro Member levels that include the items above plus additional features like:
  • Advanced Search
  • Complete Event Contact info & Other Details
  • Full Show Ratings Details & Comments
  • Free Hot Link in the Festival Biz Directory
  • Create your own private Event List with My List
  • Full blown EPK with photos, songs, videos, blog
  • Expanded Online Shop in our Marketplace
  • Easy calendar updating in your FN Profile
  • Upload Show Applications and/or Company Flyers
  • Add photos on all your listed Events
  • Your own Personal General Notes and Show Notes system
  • Get organized, track your Show Apps & Bookings with Sub Lists
  • Export basic contact info from My List
  • Map your My List and create Sub Lists
Learn more here or go Pro now!

For Prices please visit this chart to view details on all our Pro Membership levels!

Member FAQs

You must have an account on our website to rate shows and/or promoters. If you are not a FN Member, you may become a basic member for free and then rate shows. Click the join link at the top of our site. Basic members may rate shows however to view individual ratings and comments, you must have a Pro account.

If you have an account, make sure you are logged in and from the tabs at the top, select "Events" and "Pro Search". Or from My Account, click "Find Events". Submit your search and in the results you will see ratings in the upper right corner of each event, along with links to add ratings. To find a specific show, use the "Key Word" field in the bottom left corner of Pro Search.

You will need to read and agree to the Rating Guidelines, available in the ratings form, to submit a rating. Click here to view our rating guidelines.

Also, check out this Rate Events page for events that have happened recently! You can sort by month and state to easily locate events and click directly to the rating form. Tip! Bookmark that page for easy access later!

The zip code radius search is approximate line of site from one zip code region to another. The distances are not point-to-point geographic specific, so there can be a margin of difference in actual distance of 5 to 15 miles.

In Modify Profile, scroll down and check the option to "Make Profile Private" and click the 'no' box for "Festival Biz public search engine".

Click "Submit Changes" at the bottom of the page.

From your inbox, click the icon next to the user name and you will see their profile. You can also click to view their profile from within the message by clicking on the user name or icon above the message.

First, be sure you are logged in to your account.

On your My Account page, click "Find Events". Select your search options, and click "Search Now." In the search results, you will see "View Full Details" link, click this for full show details.

It is possible you need to renew your account if you can not see full show details. Go here to renew.

As always, get in touch with customer service if you need help.

To edit or delete a rating you have added, be sure you're logged in and locate the show in "Pro Search"

A quick way to find an individual show is to use the "Key Word" box, at the bottom of the Pro Search form. Enter the event name or promoter name and Click "Search Now." The rating(s) will appear in the event info. Click the rating stars, the rating that you entered will appear with the options: "Edit this Rating" or "Delete this Rating." Click the option you want and proceed from there. If you are editing a rating you must click "Submit Form" for the edit to be completed. If you are deleting a rating you must click "Yes, Delete This Rating" for the process to completed.

Export allows you to save the basic contact info from My List to a comma-separated values (csv) file. You can import your list to a spreadsheet, *contact manager or database. Generate mailing labels, run a mail merge or send a group email! Export up to 1,000 events per year! Fields included: Show Dates, Main Email, Promoter Name, Show Name, Attendance, Promoter Mailing Address, Show Director Name, Main Phone, Show Location City & State.

*A contact manager is a database program that is used to manage a list of clients/customers/contacts. Try a Google search like this: "best contact manager programs"

In the "Company Description" field of "Modify Profile", you can embed code (or a widget) to display in your profile. You can also do this in your blog. To do so, just click the html icon and paste the code.

Our members have requested that your materials/mediums or products be listed in the rating to help explain what you do in order to put your rating into context. To edit your materials/mediums or products tags, go to "Modify Profile". You must fill in at least one of those fields, "Medium/­Materials" or "Products/­Tags".

"Medium/Materials" relates to what you work with or how you work, "Products" relates to what you sell or your service. These are "tags" for your profile.

Event ratings stay live for 3 years and promoter ratings stay up for 4 years.

In your Modify Profile area, you will need to select your Handmade Products designation. After speaking with promoters who allow different levels of handmade products at their events, we developed a percentage scale for you to best represent your items. Please be sure you represent your products correctly.

While commercial and retail items will always be welcome on FestivalNet, it's important not to classify your items as handmade if they are not.

If you've made any part of your product yourself, it is considered handmade. If you've purchased a product from another vendor with the intention of reselling it, it is not considered handmade, even if that person made the item themselves. Handmade items must be something that you made.

If you are not sure about your classification, we can not decide this percentage for you; speak to promoters who allow some percentage of handmade items for feedback.

No, views of your own pages or items when you are logged in are not included in these stats. Pro members can view their profile stats here (which is linked off your 'My Account' area).

If a promoter has not entered deadlines into their event details, we will display "until full" as the default. Get in touch with the event directly to see if they've filled up.

Member FAQs, Festival/Promoters FAQs


My Account is like your control center. You can access all member features from your My Account area. From here you can modify your profile & account details, manage your e-lists and access the Pro search to find events.

Your Profile is your business page on FestivalNet for others to learn about what you do! (Having a profile is optional, you can choose to not display yours and/or opt out of the directory in your 'Modify Profile' area.) Also termed "EPK" (Electronic Press Kit), your profile is where you talk about your business; your bio, member categories, medium/materials, profile picture, and more. From Modify Profile you can change this information that is displayed on your site.

Your Site is the combination of Your Profile, Blogs, Gallery, Calendar, Video and Friends. All of these items can be viewed at your site. You can also create a custom URL (web address) i.e.: https://festivalnet.com/johns_cool_stuff

Account Details contains all information about your FestivalNet account, including name, address, phone, contacts, credit card information, membership level, etc. You can activate autorenew here.

Go to "My Account" and select "Your Profile". Then from the drop down menu select "Modify Profile". Be sure to click Submit Changes at the bottom of the page once you've filled out your profile.

Uploaded photos must be a minimum of 320 pixels wide for a quality image display. Anything below this size will not be allowed.

Profile Picture
  • Select "Modify Profile" under the "Your Profile" tab in "My Account."
  • Scroll to the bottom and click "Upload or Choose Existing Image."
  • Click 'browse' in the pop up window, find the folder where the photo is stored.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Save Changes" button.
To change your profile picture, click the "Change Image" link to the right of your photo in "modify profile".

Gallery Pictures
  • Select "Add Photo" under the "Gallery" tab in "My Account."
  • Click the "Upload or Choose Existing Image" button.
  • Enter the title of your photo (required).
  • Click 'browse' in the pop up window, find the folder where the photo is stored on your computer.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Save Changes" button.

Photo Upload Specifications
  • We re-size your image on upload to maximum size of 750x550 pixels.
  • There is a disk space limit per level. You will be notified of this when you upload an image.
  • Acceptable formats are JPG, JPEG, PNG and GIF.

15 images are allowed @ Level 1, 30 @ Level 2, & 60 @ Level 3. Profile image does not count towards these. Image count is based on usage, even if it's the same image in multiple places of your profile.

Festival/Promoters FAQs

Log in and go to "My Account" On the right of your account area, click the link "Pro View of My Events." If your show has ratings, you will see yellow stars in the top right hand corner of your event. Click on the stars to view your ratings. If the stars are greyed out, that means there are no ratings.

Encourage your happy exhibitors and vendors to rate your shows! We provide you with tips on doing this at the bottom of this page: festivalnet.com/festpromotion

Promoters are allowed the option to add one response per event or promoter rating. FestivalNet will not be put in the middle of any disputes between members.

To be listed, your event must include opportunities for exhibitors or vendors or entertainment.

Please Note we do not list the following types of events:
  • Individual exhibits or concerts
  • Gun Shows and Rodeos (Unless these need vendors)
  • Classes or lectures
  • Unrelated Organization conferences
  • Museum or Gallery Exhibits

VIP Promoter status provides the promoter with assistance keeping their events updated and other benefits as listed in the VIP page, click here.

The ability to upload documents and applications is a Pro Member feature. For more information on Pro Membership, please go here. To become a Pro Member, go here.

To upload your application, go to "My Account" and look for the "My Applications" link across the gray toolbar. Click that, and then select "Upload Document". Add a title and description for your document. Keep in mind that when visitors go to download your application, they will be taken to a page with all of your uploaded documents listed, so make your title specific to that particular application (ie: if this is a vendor application for an event, list the name of the event in the title).

Next, choose your application file. This file needs to be available for upload on the computer or network you're attempting to upload from. We accept the following file formats: pdf, doc, docx, odt, txt. If your application is in a different format, please convert it before attempting to upload. There are many free document editors available to do so with. If you have previously uploaded documents or applications into your profile, and want to make multiple copies, click the "Choose From Uploaded Documents" documents, and select a file from there to use as your new uploaded document.

After your title and description are set, and your file is selected, click "Upload Document" to upload it. If you need to edit or remove documents after uploading them, go back under the My Applications tab, and select the appropriate action there.

Your applications are available to view & download from your profile and your event listings.

Seller questions

No. To become a seller you do not need to pay anything up front, you may join FestivalNet for free.

To sell your products in the FestivalNet Marketplace, you need to first join as a FestivalNet member to become a Seller. After you join, login and go to "My Account" and select "My Shop".

FestivalNet does not charge per item listing fees for any of our 4 shop plans.

You may view our different shop plans in FAQ "What are the shop options to become a seller?"

You will be paid directly by the purchaser. We offer a few payment options which you will choose in your shop settings when you set up your shop. If you use PayPal, it is free to set up and offers discounted shipping rates, order tracking, and payment protection. Plus, buyers can pay via PayPal with a credit card without having to set up their own PayPal account. You might include this information in your 'shop policies'. Learn more about setting up a PayPal account here.

If PayPal is not working in your shop, check these settings first.

1. Log in to your PayPal account
2. Go to the Website Payment Preferences of your PayPal profile
3. Scroll/swipe down to the Encrypted Website Payments section
4. Set Block Non-encrypted Website Payment to Off
5. Click the Save button

If your items does not fall into any of the categories listed, you may request a new category using the link in the Add Item section. If the requested category or another relevant category is added, you may add your item. You may not add items that do not fit into an available category. Items added in categories where they do not belong will be removed. Fine art and fine craft categories will not be added under the commercial/import section.

Art - it's subjective! Items that are "fine art & fine craft" are of course handmade, but are also finely created artistic items and typically non functional, but in some instances, may be. Think of "handmade" items as more functional or useful, not that they are not also artistic and creative. Consider where a prospective buyer might go to find your item when deciding how to list it.

The term 'fine' before art or craft does insinuate the mastery of something, IE training, development and years of practice toward your art or craft. Such works are not easily duplicated by someone with less skill/training/practice.

Thumbnails are the same size in all Seller's shops and throughout the FestivalNet Marketplace so your original image will be cropped to fit. We crop from the center point of the image. For best results, make sure the most important part of your item is centered in the image with equal space above, below, right & left. You will see your full original photo when viewing item listing.

We currently offer four options; US Postal Service (USPS), United Parcel Service (UPS), Flat Rate shipping or special shipping on over weight/over sized items. For both USPS and UPS our cart system will auto calculate the shipping cost between your address and the buyer's address based on the item weight and size.

If your item will require extra shipping cost like extra insurance or special handling, factor that into the price of the item, the checkout system will only calculate basic shipping cost. Item dimensions may not exceed 130 inches for USPS measuring length+girth (girth=H+Wx2) and may not exceed 165 inches (length + 2 x width + 2 x height) for UPS. Item weight may not exceed 70 lbs. for USPS and 150 lbs. for UPS. Only US sellers are supported at this time.

The item weight and dimensions are used and both are assumed to include packaging. Enter packaged dimensions after disassembly (if applicable) and padding. For partial pounds, use the decimal equivalent of ounces. There is a chart provided in the item listing form. When entering dimensions, the largest number is used as length, and smallest as width. They will be rearranged if entered in a different order.

Product price is used for declared value required by USPS. If a buyer orders more than 1 of the same item, the weight and dimensions are increased by that number to allow for single package shipping of that item. Combined package shipping of different products within the same order is not supported at this time, those will be calculated as individually boxed items.

Flat Rate shipping is most commonly used if all your items are similar in size and weight. If enabled it will apply to all your items. In most instances you should not enable USPS or UPS if Flat Rate is enabled. If you do, you will be required to add dimensions/weight for each item and buyers will be given the option to choose those shippers or Flat Rate when they reach checkout.

You can enable Free shipping on a per item basis and it can be extended to US only, US and CAN only or US, CAN and International. If you want to apply flat rate to individual items (rather than all items), turn Flat Rate off in shop settings and use the Free Shipping option per item, adding the shipping amount to the item price.

If you have items that exceed the limits of USPS or USP (see limits above in How does shipping work for sellers), you can use the Flat Rate option, (the flat rate amounts you set will apply to all your items) or turn off Flat Rate and enable USPS and/or UPS. Then when you enter your weight and dimensions, the item listing form will automatically show a special "Add Shipping Cost" box to enter extra shipping on individual items.

At present you must have a current credit card listed in your Account Details to sell in the FestivalNet Marketplace. In the first week of each month your card on file will be charged for any commissions due from sales or monthly fees if you have an Advanced or Ultimate shop. We will be adding additional methods for paying seller fees in the near future.

If your commission due is under $5.00, we will not charge your card until $5.00 has been reached.

1) Set up your shop, add your products and you will gain immediate exposure to over 750,000+ monthly visitors and 20 million+ page views per month!


2) The FestivalNet Marketplace is a broad based online marketplace, very much like what people experience at festivals. Double your exposure doing real world shows, and through your FestivalNet Online Shop!


3) Coming soon, you will be able to connect your real world customers that you sell to at shows with your online customers to help you build a truly long term successful business.

You have four choices for your online FestivalNet shop.

Basic- List up to 5 items, pay 10% of sales. There is no monthly fee, this shop is included for all free members.
Pro- List up to 10 items, pay 5% of sales. There is no monthly fee, included with all Pro Member levels.
Advanced - List unlimited items, pay 3% of sales. There is a $9.00/month fee, available to all members.
Ultimate- List unlimited items, 0% of sales. There is a $14.00/month fee, available to all members.

You can select your shop plan in My Account, click "Upgrade/Renew" on the right.

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

When you make a sale, your commission will be taken out of your credit card on file (0% - 10%, *depending on which shop plan you select). Check out this FAQ to learn about shop options.

You can select your shop plan in My Account, click "Upgrade/Renew" on the right.

(*Though there are no commissions charged for the Ultimate Shop plan, you still need to have a card on file for your monthly fee payment.)

After you add items for sale in your shop, you can choose items to be shown as a featured item on the Marketplace homepage ($4 for 2 weeks).

From "My Account" click 'My Shop' then click Manage my Shop. From there, click "My Products", select the product you wish to feature, scroll down, check 'Feature this Item,' click 'Save Changes' and complete the order.

Simply go to your "Shop Settings" & scroll down, you will see the "Disable Shop" link.

You may upload 5 images per item. File types supported are jpg, jpeg, gif, & png. Please do not upload small thumbnail sized images! They will appear blurry when they are resized to fit the available space.

The recommended image shape is square if you want to avoid your image being cropped or changed in an odd way, when shown with the item, keep your image somewhere between 360 to 800 pixels wide. Our suggested minimum width is 360 pixels. Keep in mind images wider than 800 pixels will be resized.

The limit for all photos included with an item's listing is 100 MiB (104.86 MB), and the maximum size of a single image file is 75 MiB (78.64 MB).

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