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  • General FAQs
  • Member FAQs
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Frequently Asked Questions

General FAQs, Member FAQs

In your "Pro Search" search results, show ratings can be found in the upper right corner of the summary box for each event and on the full show details page as well.

Any event or promoter that has been rated, will have yellow stars that you can click to view the ratings. Because our database is so large, many events & promoters have not been rated yet. Only Pro members have access to view detailed ratings.

Show Ratings Tip:
A good way to check on a promoter that you're not familiar with is to use the "More by this Promoter" link that's to the right of the promoter name -- clicking on this will bring up all the events listed by that promoter, so that even if a particular event is unrated, you can quickly scan to see how the promoter's other events rate.

Member FAQs

To edit or delete a rating you have added, be sure you're logged in and locate the show in "Pro Search"

A quick way to find an individual show is to use the "Key Word" box, at the bottom of the Pro Search form. Enter the event name or promoter name and Click "Search Now." The rating(s) will appear in the event info. Click the rating stars, the rating that you entered will appear with the options: "Edit this Rating" or "Delete this Rating." Click the option you want and proceed from there. If you are editing a rating you must click "Submit Form" for the edit to be completed. If you are deleting a rating you must click "Yes, Delete This Rating" for the process to completed.

Our members have requested that your materials/mediums or products be listed in the rating to help explain what you do in order to put your rating into context. To edit your materials/mediums or products tags, go to "Modify Profile". You must fill in at least one of those fields, "Medium/­Materials" or "Products/­Tags".

"Medium/Materials" relates to what you work with or how you work, "Products" relates to what you sell or your service. These are "tags" for your profile.

Event ratings stay live for 6 years and promoter ratings stay up for 6 years.

Festival/Promoters FAQs

Log in and go to "My Account" On the right of your account area, click the link "Pro View of My Events." If your show has ratings, you will see yellow stars in the top right hand corner of your event. Click on the stars to view your ratings. If the stars are greyed out, that means there are no ratings.

Encourage your happy exhibitors and vendors to rate your shows! We provide you with tips on doing this at the bottom of this page: festivalnet.com/festpromotion

Promoters are allowed the option to add one response per event or promoter rating. FestivalNet will not be put in the middle of any disputes between members.

Event ratings stay live for 6 years and promoter ratings stay up for 6 years.

Tags: rate, ratings
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