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  • General FAQs
  • Member FAQs
  • Festival/Promoters…
  • Marketplace FAQs

Frequently Asked Questions

General FAQs

First of all, a Basic FestivalNet account is Free! You can access all events using our advanced search tools. While some event details are left out, it's a great starting point to learn where and when the shows are.

Our paid levels cover our team of researchers who, year round compile, update and expand our data, maintaining relevant and current info on 26,000+ events throughout North America. Nowhere else can you get the volume of information and extensive details we offer, along with organizational and productivity tools all in one place. Many of the details we provide are not even found on the event's web site! AND we offer world class customer service and tech support to all our customers from basic free accounts to the highest paid pro level, this all costs money.

Some people ask us: why pay for something I can get for free? Can't I just use google to get the info I need? You certainly could use other sources, including yourself, to track down festivals & discover some of the details you need, but you can not find all of what we offer and after a while you will soon see the value of our services! In business, time is money and FestivalNet is an investment in yourself and in your business. Save research hours, use our awesome 'one-click-connect' and our other excellent tools, and you will absolutely book your show calendar faster and better with FestivalNet than if you go at it alone.

In "Modify Profile," you can choose to opt in or remove yourself from the FestBiz Directory.

You edit your listing in 2 places: In "Account Details" which is linked on the right in your "My Account" area (this section controls which of your contact information is displayed in your listing) and in "Modify Profile" which manages your business information.

General FAQs, Member FAQs

Juried events have a selection committee for art & craft exhibitors, and require that you submit slides or photos of your work or products. The selection committee (the jury) reviews all applications before choosing exhibitors for the event. Sometimes there is a nonrefundable jury fee for these events.

Jury standards (and jury fees) will vary a lot -- some are very selective, and others simply want to prevent too much repetition in event exhibitors.

General FAQs, Member FAQs, Festival/Promoters FAQs

Our free basic membership includes:
  • All of our free E-lists (weekly call for artists & event updates, monthly newsletters, bi-monthly deadlines reminder & others)
  • List your business in the FN Festival Biz Directory
  • View basic info on all 26,000+ events throughout the US and Canada
  • Add show ratings & view rating numbers (pro level required for rating details/comments)
  • Add and update your events (festival members)
  • Create a basic Profile in the FestivalNet Community
  • Open a shop to sell your products online in our marketplace, available Free to all members!
We have 3 different paid Pro Member levels that include the items above plus additional features like:
  • Advanced Search
  • Complete Event Contact info & Other Details
  • Full Show Ratings Details & Comments
  • Free Hot Link in the Festival Biz Directory
  • Create your own private Event List with My List
  • Full blown EPK with photos, songs, videos, blog
  • Expanded Online Shop in our Marketplace
  • Easy calendar updating in your FN Profile
  • Upload Show Applications and/or Company Flyers
  • Add photos on all your listed Events
  • Your own Personal General Notes and Show Notes system
  • Get organized, track your Show Apps & Bookings with Sub Lists
  • Export basic contact info from My List
  • Map your My List and create Sub Lists
Learn more here or go Pro now!

For Prices please visit this chart to view details on all our Pro Membership levels!

Member FAQs

This is the web address of your FN profile/site. You can edit your site URL at the top of "Modify Profile". You can share your site address just like you'd share any website! Once you've created your profile and set your site URL, be sure not to change it once you start sharing it with others.

Keep in mind, web addresses can not have spaces in them. You can use the underscore character ("_") between words if you'd like.

FestivalNet is not directly involved in transactions between our members, Marketplace buyers, or site visitors and can not be held responsible for negative experiences with individuals or organizations that are part of FestivalNet. We can not mediate or assist in conflicts between members.

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

No, views of your own pages or items when you are logged in are not included in these stats. Pro members can view their profile stats here (which is linked off your 'My Account' area).

Member FAQs, Festival/Promoters FAQs


My Account is like your control center. You can access all member features from your My Account area. From here you can modify your profile & account details, manage your e-lists and access the Pro search to find events.

Your Profile is your business page on FestivalNet for others to learn about what you do! (Having a profile is optional, you can choose to not display yours and/or opt out of the directory in your 'Modify Profile' area.) Also termed "EPK" (Electronic Press Kit), your profile is where you talk about your business; your bio, member categories, medium/materials, profile picture, and more. From Modify Profile you can change this information that is displayed on your site.

Your Site is the combination of Your Profile, Blogs, Gallery, Calendar, Video and Friends. All of these items can be viewed at your site. You can also create a custom URL (web address) i.e.: https://festivalnet.com/johns_cool_stuff

Account Details contains all information about your FestivalNet account, including name, address, phone, contacts, credit card information, membership level, etc. You can activate autorenew here.

Uploaded photos must be a minimum of 320 pixels wide for a quality image display. Anything below this size will not be allowed.

Profile Picture
  • Select "Modify Profile" under the "Your Profile" tab in "My Account."
  • Scroll to the bottom and click "Upload or Choose Existing Image."
  • Click 'browse' in the pop up window, find the folder where the photo is stored.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Save Changes" button.
To change your profile picture, click the "Change Image" link to the right of your photo in "modify profile".

Gallery Pictures
  • Select "Add Photo" under the "Gallery" tab in "My Account."
  • Click the "Upload or Choose Existing Image" button.
  • Enter the title of your photo (required).
  • Click 'browse' in the pop up window, find the folder where the photo is stored on your computer.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Save Changes" button.

Photo Upload Specifications
  • We re-size your image on upload to maximum size of 750x550 pixels.
  • There is a disk space limit per level. You will be notified of this when you upload an image.
  • Acceptable formats are JPG, JPEG, PNG and GIF.

15 images are allowed @ Level 1, 30 @ Level 2, & 60 @ Level 3. Profile image does not count towards these. Image count is based on usage, even if it's the same image in multiple places of your profile.

Festival/Promoters FAQs

Log in and go to "My Account" On the right of your account area, click the link "Pro View of My Events." If your show has ratings, you will see yellow stars in the top right hand corner of your event. Click on the stars to view your ratings. If the stars are greyed out, that means there are no ratings.

Encourage your happy exhibitors and vendors to rate your shows! We provide you with tips on doing this at the bottom of this page: festivalnet.com/festpromotion

Promoters are allowed the option to add one response per event or promoter rating. FestivalNet will not be put in the middle of any disputes between members.

You can upload a unique image to accompany each event. The upload image option is in the top right corner of the 'edit event' form. Head over to "Manage My Events" to get started. Be sure your event photo is at least 320 pixels wide.

To change or edit a previously uploaded image, click 'change image' in the event 'edit event' form. After image changes be sure to click 'save changes' at the bottom of the 'edit event' form.

Keep in mind once you have added a profile image, that will show with your events until you add a separate event image. If you add an image to one event and not others, the profile image will appear with events that have no event image added. Viewers will be able to see both your event photo and your profile image, once both are added. If you have not added a profile image or event image, one of our default images will show with your event. You can upload a profile pic in Modify Profile.

If you do not enter a date for your event's exhibitor, food, or entertainment deadline fields - we will display "Until Full" there as a courtesy.

Seller questions

Thumbnails are the same size in all Seller's shops and throughout the FestivalNet Marketplace so your original image will be cropped to fit. We crop from the center point of the image. For best results, make sure the most important part of your item is centered in the image with equal space above, below, right & left. You will see your full original photo when viewing item listing.

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

You may upload 5 images per item. File types supported are jpg, jpeg, gif, & png. Please do not upload small thumbnail sized images! They will appear blurry when they are resized to fit the available space.

The recommended image shape is square if you want to avoid your image being cropped or changed in an odd way, when shown with the item, keep your image somewhere between 360 to 800 pixels wide. Our suggested minimum width is 360 pixels. Keep in mind images wider than 800 pixels will be resized.

The limit for all photos included with an item's listing is 100 MiB (104.86 MB), and the maximum size of a single image file is 75 MiB (78.64 MB).

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