Festivalnet Dot Com blog
Food Truck Queue IdeasBy Richard Myrick, Posted 09/16/19 16:00:58
How to Get Your Food Truck Queues to Move Faster
Richard Myrick for Mobile Cuisine
At some point we all find ourselves standing in line. Never fun, but it feels better if it moves at a nice clip. The thing is, you can get the same effect by making the line appear to move quickly. Managing appearances means managing your customer’s perceptions. Here’s how:
- Be sure to have a line, not a crowd, standing in front of your service window. An orderly progression towards the service window gives customers a sense of calm.
- Keep your queues narrow. Single file lines move more quickly.
- Arrange the line so those waiting can see the person currently being served. Watching another customer being served makes your place in line appear closer. When the actual service is out of site, your turn can seem miles away.