Words to AvoidBy Richard Myrick, posted 07/18/18 12:56:15
Seven Toxic Words To Train Yourself And Your Food Staff To Avoid
Richard Myrick for Mobile-cuisine.com
As a business owner, you want to use words that build rapport. You want your staff to speak to co-workers and customers respectfully. Even when offering needed criticism, you can do it positively.
- Can't. For example, "We can't do that", "I can't authorize that" or "Our customers can't understand this menu description". Such harsh statements should not be used and are rarely useful.