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FestivalNet

Words to Avoid

By Richard Myrick, posted 07/18/18 12:56:15

Seven Toxic Words To Train Yourself And Your Food Staff To Avoid
Richard Myrick for Mobile-cuisine.com

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There are approximately 600,000 words in the English language, but not all words are created equal. Even some which are commonly used or well-intentioned, can hurt to the point of being toxic. Toxic words can inflame emotions, impact how you're perceived, and hurt communication in your food truck.

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As a business owner, you want to use words that build rapport. You want your staff to speak to co-workers and customers respectfully. Even when offering needed criticism, you can do it positively.
  • Can't. For example, "We can't do that", "I can't authorize that" or "Our customers can't understand this menu description". Such harsh statements should not be used and are rarely useful.

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