Welcome to Ducky's Smith's Fine Southern Collectables. I hope you enjoy browsing and shopping here as much as I have enjoyed producing the items in my shop. I strive to give you the best and most uniq
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My Shop Policies
Welcome Message: Welcome to Ducky's Smith's Fine Southern Collectables. I hope you enjoy browsing and shopping here as much as I have enjoyed producing the items in my shop. I strive to give you the best and most unique products so that you can shop here with confidence and you will end up with a quality purchase at an affordable price.
Payments: All payments will be processed through PayPal. That includes the price of the item and the shipping cost combined into one payment to paypal.
Shipping & Order Processing: I try to keep shipping costs at the very minimum possible for the buyer. All rates are figured using the USPS postage calculator or a flat rate box USPS charge. All packages are weighed and measured according to USPS requirements to avoid paying over or under postage. If you purchase more than one item from me at a time. I will consider combining items to lower postage costs but the buyer must contact me regarding combined shipping before the purchase is completed and an agreement will be reached at that time. Believe me I don't want anyone to have to pay more than is necessary, so I will combine shipping whenever possible.
Refunds and Exchanges: I have a 7 day exchange or refund policy. If for some reason you are unhappy with your purchase, you may contact me and we can work out a reasonable solution. All additional shipping costs will be the responsibility of the buyer, and any difference in price for exchanged items will be the responsibility of the buyer unless it is lower than the original cost. If an item comes to you broken, I will need photographs emailed to me to explain the damage, and if warranted your money plus original shipping fee will be refunded or another item will be sent in exchange, whichever the buyer prefers and whichever solution we agree upon. The broken item must be returned to me at the buyers expense.
Additional Information: I urge you to look at all photographs provided to assist you in making a decision as to whether or not to purchase an item. It is sometimes difficult to convey the exact description of an item with words. I try to provide you with enough photographs to enable you to make an informed decision. Please direct any questions you may have to me before you make a decision to purchase as this will avoid any uneasy complications later. I do my best to answer all questions immedialely and as precisely as possible. Thank you so much for browsing and buying at my store. Your satisfaction is of the upmost importance to me.