My Shop Policies
Welcome Message:
Welcome to Paintly.Fun!
Enjoy a PAINT & SIP party in the comfort of your home.
Invite friends and family * host with everyone together or virtually with distant friends * create by yourself.
CHOOSE your craft. UNBOX the kit delivered to your door with all of the needed supplies. WATCH the instructional video on your phone, tablet, or computer. CREATE your Masterpiece to proudly display!
All of the FUN of a PAINT & SIP class at home --
done YOUR way!
Explore our catalog and get your project today!
Unbox. Watch. Create!
Payments:
Payments are due upon placing the order. All major credit cards are accepted, as well as PayPal.
Shipping & Order Processing:
Your product will be shipped via UPS. You will normally receive your craft package within 5-7 days of ordering. You will be sent an email so that you can track your order while on it's way to you!
Refunds and Exchanges:
RETURNS
Returns are available with 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
1) Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
2) Any item that is returned more than 30 days after delivery
REFUNDS (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Additional Information:
