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Happy Turtle Tea
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My Shop

Happy Turtle Tea Shop

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Policies

My Shop Policies

Welcome Message:  Hi! My name is Andrea Webb, and I am the owner of Happy Turtle Tea. I am a one-woman business with a passion for tea, turtles, movies, TV shows, literature, and music, so why not spend my time enjoying all of them at the same time!

 

 

Payments:   Paypal

 

 

Shipping & Order Processing: Teas are blended in small batches.  Average processing time from order to shipping is 1-3 business days.

 


Refunds and Exchanges:  

Generally, tea is not a returnable product, but there are cases in which a refund may be issued:

1. Damaged Shipment

If a package arrives in damaged / unusable condition, please let us know immediately and email a photo to support@finchandferntea.com (so that we can file a claim with USPS). Tell us if you'd prefer a refund or a new shipment and we'll take care of it immediately.

2. Incorrect Product Received

If you receive the wrong product, let us know immediately so that we can solve the issue and get the right product sent out to you immediately.

 

 

Additional Information:  I have other tea available which you can find on my website at www.happyturtletea.com or www.etsy.com/shop/happyturtletea.  You can also follow me on Facebook at www.facebook.com/happyturtletea .   I can also do custom blends and all teas are available in other quantities.  Drop me a line at happyturtletea@outlook.com for more information.

 

 

 

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