November 2016

We here at FestivalNet just had a wonderful time together celebrating our 20th anniversary and coming together as a team to bond and have fun! We're all so excited to continue bringing you the top-notch services you've come to expect from us, and are all so proud of the culture and spirit of peace and love that we've cultivated here.

The end of the year is the best time to analyze your business and see what you can improve in the near year. Take a look at this month's article for some helpful tips.

Happy Fall, Y'all!

Jackie
FN Newsletter Editor


Analyze Your Business

by Michael Gerber of E-Myth Worldwide

It's time to examine what is true about your business to get even better at prioritizing the areas that demand your attention. Here is a series of questions you can use as a starting point for identifying potential problem areas in your business. Please remember that this is not intended to be a full analysis, but rather a tool you can use to focus your attention. It may be helpful to print this page, and actually write down your responses. Take one question at a time and really think about your answers. This is not a test. There are no right or wrong answers. There are only responses that reflect your truthful objectivity about the state of your business.

1. What is your product or service, and what is the idea behind it? How do you make it a reality; how do you produce it? Can you draw a flow chart (a "box and arrow diagram") of the steps in your Production/Delivery process? Answering this question is good for those shows that require you to demonstrate, or for shows requiring "hand-made" only - Even better, for all those customers who ask, "how'd ya do that?"

2. Do you consistently and predictably keep your promises to your customers? Making mistakes is human and forgivable, but do you frequently make mistakes? How many customer complaints do you receive on a monthly basis? What is the average time it takes you to resolve those complaints? Do you experience a reoccurrence of the same kinds of complaints? I used to hand my business card to a potential customer and tell them to get in touch with me - then I realized that wasn't happening very often. So, now I get back in touch with them - more work? yes - but usually worth it.

Read more!


Let's Swap Links!

Pro Members! If you have a website or blog and link to Festivalnet.com, we will link to your site on our Member's Links page!

The Member's Links page is a great way to get more traffic and exposure to your site. It's a total win-win.

Before getting in touch to swap links, visit your 'My Account' area and click 'Affiliate Tools' on the right to get your code for linking to FestivalNet. Once the link to FestivalNet is live on your site or blog, let Julie know to get added. Be sure your website is listed in your 'modify profile' area.

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