How to Use Twitter for Marketing & PR

By Mike Volpe, posted April 9, 2015

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How to Use Twitter for Marketing & PR

Twitter is a tool for "micro-blogging" or posting very short updates, comments or thoughts. In fact, since Twitter was designed to be very compatible with mobile phones through text messages, each update is limited to 140 characters. Truly, a micro-blog. Another way to think of Twitter is like a cross between instant messaging (IM) and a chat room, because it is an open forum, but you restrict it to the people with which you connect.

I have to admit I have not always been sold on Twitter. At first I did not get it at all. Then I thought I understood it, but thought it was stupid and useless. Then I used it a bit more and got some more followers and followed a few more people. Now I think it has some value, especially as a marketing and PR tool.

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Engage your CEO in social media. Social media is a great way to have a conversation with your market and make and mange connections with prospects, customers, bloggers and other influencers. But for a CEO, the typical routes to social media can be hard. Especially if you are a larger or global company. A CEO typically has little time to write a blog or answer lots of messages and friend requests on Facebook. I cannot tell you how many CEO blogs I have seen with only 1 or 2 posts because the CEO never had time to update the blog after the first couple entries. But, Twitter is limited to 140 characters per update, so it is all about short thoughts and comments. If your CEO can send a text message, they can use Twitter from anywhere in the world as a marketing and PR tool. Twitter is actually perfect for CEO or founder who is always on the road meeting with people and who has some interesting opinions on your market.;

Keep in touch with bloggers / media. It is really easy to follow someone on Twitter (see below). And you'll be surprised how often they decide to follow you as well. In fact, I have lots of people I consider "famous" in the marketing and PR worlds following me. In my opinion, this is a way easier way to connect with influential people in the media than calling and emailing them.

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