Kreationsbykatered
My Shop Policies
Welcome Message: Thank you for your recent inquiry for a Kreation by Katered.
Payments: Paypal Is accepted.
Shipping & Order Processing:
If you want to order a custom made Kreation, a 10% deposit is required at the time or order. When the order is completed, at that time the full amount owed on the custom order will be due before shipping.
If you order a completed item, It will ship within 2-3 business days. If you order a custom order, please allow 2-3 weeks for the item to be completed and shipped. Depending on how many orders I am making at the time, Timeframe may vary.
Refunds and Exchanges: If you are not satisfied with the product, Please send it back and I will give you a 100% refund. If the item was custom made, you will get a 90% refund since 10% was a deposit.
Additional Information: If you submit a custom order and decide to cancel the item after 72 hours, you will not recieve your 10% deposit back. This is due to already starting your custom order and you not wanting it any longer.
