My Shop Policies

Welcome Message:  Welcome to Natures Jewels by Vina (NJBV)! If you're looking for high fashion gorgeous affordable handcrafted jewelry made from high quality semi-precious natural stones and gemstones - then you've come to the right shop! I take pride and care in creating and crafting beautiful handmade jewelry using the most genuine stones that mother earth creates. You will absolutely love the high quality gems selected for crafting each piece. Every piece is diligently crafted and made with high quality materials. I do not sell anything that I am not proud to wear or sell. My jewelry always makes the perfect gift that will infuse any outfit with individual styles.

Quality Guaranteed!

Payments:

I accept payment by:
* PayPal - Please
(PayPal accepts Credit Card payments even if you don't have a PayPal account)

Shipping & Order Processing:

* Prepaid items will be shipped out within 2 business days of purchase.
* All Items willl be sent via USPS First Class  Priority Mail with delivery receipt.
* If you require Express shipping for faster delivery, please email me for additional shipping prices through UPS, FedEx, or DHL.
* Delivery is approximately 5-10 business days in the US.
* Shipping to international destinations outside of U.S. may be 10-15 business days.
* Orders may be shipped to a "giftee's" address.
* Packaged with the utmost care to insure safe delivery.
* Orders over $100 will be insured for the amount of the purchase.
* International buyers are responsible for any duties or customs charges.
* Any shipping costs to return or exchange items will be the responsibility of the  purchaser. 

Refunds and Exchanges:

* It is very important to me that you are happy with your order
* If you have any problems, please email me within 3 days of receipt so I may assist you.
* Orders may be cancelled within 24 hours of purchase.
* Returns acccepted within 7 days of receipt.
* Please contact me via email prior to shipping any returns.
* Any shipping costs to return or exchange items will be the responsibility of the  purchaser.

Additional Information:  Please note that while every attempt has been made to accurately reflect the natural qualities of each piece, there may be some slight variations between the pictures and the actual product. This is due to factors such as brightness, contrast and resolution, etc. I stand behind the fact that the pieces shown are actually more beautiful than their photos. Please also note: Natural gemstones, pearls, glass beads, etc., can be very fragile. Please wear the items with care to keep them looking like new.