My Shop Policies
Welcome Message:
Welcome to Your Sugar Stock, LLC! You will find some of our most popular unique clothing items for sale here. We provide clothing with scriptural references in high quality vinyls and on high quality fabrics. All clothing is true to size in a relaxed fit for women or unisex for both men and women. Details of the sizing will be listed with each item to help you decide which size is right for you. We wear our products proudly and hope that you find them as wonderful as we do. Magnify the Lord always even with what you wear.
Your Sugar Stock Team
Payments:
Shipping & Order Processing:
Order Fulfillment & Shipping:
Order Items purchased through an online 'Specialty' store commonly take approximately 3-7 business days to arrive however can take up to 10 business days before arrival. Allow 10 business days for Personalized items to arrive if using slower shipping methods. Please know that tracking is available throughout your wait. If you have any questions at any time during your wait please contact us at support@yoursugarstock.com. Your item/items will arrive within that time frame and we ask for your patience during this waiting period.
Refunds and Exchanges:
Refund Policy
-----
Returns
Personalized Items:
Due to the personalization of the item, no returns will be given. If there is a malfunction or spelling error with your product, then let us know so we can make it right.
If you have not contacted about a malfunction or spelling error - our policy lasts 30 days. If 30 days have gone by since date received, unfortunately, we can’t offer you an exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@yoursugarstock.com and send your item to: 999 Everett Drive Smyrna, TN 37167.
Our policy lasts 30 days from time received. If 30 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 to 10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@yoursugarstock.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@yoursugarstock.com and send your item to: 999 Everett Drive Smyrna Tennessee US 37167.
Shipping
To return your product, you should mail your product to: 999 Everett Drive Smyrna Tennessee US 37167
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns
Personalized Items:
Due to the personalization of the item, no returns will be given. If there is a malfunction or spelling error with your product, then let us know so we can make it right.
If you have not contacted about a malfunction or spelling error - our policy lasts 30 days. If 30 days have gone by since date received, unfortunately, we can’t offer you an exchange.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@yoursugarstock.com and send your item to: 999 Everett Drive Smyrna, TN 37167.
Additional Information:
