One day I decided to make my bunnies a hay bag because I didn't like any of the manufactured hay holders. Just for grins and giggles I decided to list it and wa-la! my etsy shop just took off after that!
So I added more personalized items like the crate/ID tags. I LOVE making all of my items because my customers get to choose their designs, colors, etc. and I try to match colors to their pet. It's something they can't find on Amazon and it makes them so happy which makes me happy!