My Shop Policies
Welcome Message: Hello and welcome to Kathy's Kreations. All items are handmade and the Unlocket Lockets are personalized and one of a kind. Some of the items can possibly be created in different colors upon request. I hope you enjoy them as much as I enjoy making them. Thank you for looking at my creations.
Payments: Paypal or money orders only
Shipping & Order Processing: Shipping is UPS or USPS, insurance is required. I process orders within 5 days, custom ordered might take longer.
Refunds and Exchanges: If you are not completely satisfied, you can return the item within 7 days in the same condition that it was when sent to you and you will received a refund of your purchase price. Shipping and insurance fees are non-refundable. (return shipping fee is buyer's responsibility).
Additional Information: If you have any questions, concerns or special orders, please don't hesitate to contact me.