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My Shop Policies
Welcome Message:
My ceramic art is very free form and always made by hand, never on the potter's wheel. I paint with under glazes and decorate with slips and glaze. I try to take accurate photos from many angles so that you will know what you are purchasing. I love working with clay and hope that you will love what I have created.
Payments:
I accept payments with PayPal or by money orders from the US POST OFFICE. Money orders are to be made out for United States Currency. Payment is due within 3 days of purchase unless notified otherwise.
Items paid with a money order will ship once payment is received and verified authentic and cashed.
Shipping & Order Processing: I ship by USPS with tracking confirmation
Refunds and Exchanges:Please contact me first before any attempt to return an item is made.
If an item is received broken: Pack it in same box it came in and return it to:
Jyl Aker
1836 Loma St.
Santa Barbara, CA 93103
Once I receive the broken item I will refund your entire purchase price and shipping costs. This also includes the cost of you shipping it back for the refund. This is only if it was broke during shipping.
If you are returning an item because you are not satisfied with it: Please return it to the address stated above. Once I receive it, I will refund your money less a 10% restock fee. This does not include return shipping costs.
All sales are final for items shipped outside of the United States (Excluding Canada) can not be returned.
Additional Information: