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My Shop Policies
Welcome Message: Welcome to THREAD!I hope you enjoy browsing through our collection of ready made goods, if there is something specific you are looking for please drop me a note and I'd be happy to send you further information regarding a custom design.
Payments: We accept payment through paypal.
Shipping & Order Processing:
Shipping is handled through Canada Post / USPS and is payable by the customer at the time of ordering. I do not add a mark up to postage rates and will refund any difference greater than $2.00.
Order processing can vary from item to item. I try to mark those items I have ready to go as "READY TO SHIP" indicating they will go out in the post on the next business day, other items are typically 2-3 days from shipping. For custom quantities and wedding orders I will advise you at the time of ordering what the turn around time will be, if you have a deadline please let me know and I will do everything I can to make it work.
Refunds and Exchanges:
We do accept returns and exchanges. If you are unsatisfied with the product please contact me to make arrangements. There is no return or exchange on shipping charges and return shipping is the responsibility of the customer.
Additional Information:
