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My Shop Policies
Welcome Message: I accept local checks with local pickup and 2 pieces of photo identification only, otherwise:
Payment is made through a secure site called Bless. You just register with basic information through the payment link below then watch your email for an invoice to pay through a secure site. I will NEVER ask you to pay through ANY other system and I never personally see ANY of your banking or card information. If done correctly, with no typos, you should only ever have to register with me one time, no matter how often you purchase. Thank you for supporting my little business. I appreciate you!
*Yes, local pick up may also pay with cash. Tax still applies*
Payments:
https://traceyhepler.lularoebless.com/Account/CustomerSignUp
Shipping & Order Processing:
Shipping rates are $4.00 for one item, $6.00 for 2 items, orders $100.00 or more ship free.
Shipping is usually done the day after your invoice is paid as long as it is received at a reasonable hour. Example: If you pay your invoice at midnight Sunday or 1-2am on Monday morning, package will go out Tuesday. There are exceptions when I'm doing an out-of-area event and I will always notify you what those circumstances are before I send an invoice.
* Local pickup is available with arrangements made prior to invoicing. *
Refunds and Exchanges:
EXCHANGES ONLY. Exchange accepted within 14 days for like item only and purchaser is responsible for shipping costs both ways. (ie: same style, different size. I will find you the same print if possible within reasonable amount of time) Items must be clean, unworn, with tags and without smoke, other offensive odors or pet hair.
*NO EXCHANGES ON HOLIDAY OR CAPSULE RELEASES*
*In the case of a manufacturer defect you will be given credit for replacement item of the same style and size as the damage and returned item. Damages must be reported and returned in a reasonable time frame to receive replacement product credit*
Additional Information:
ARRIVING SEPTEMBER 28TH: Halloween Prints in Classic T's and Leggings
If you have questions about sizing our anything else, please feel free to ask.
Thank you again!
Tracey