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My Shop Policies
Welcome Message:
Payments:
Accepted:
- Cash- pickup and parties only
- Venmo- app required, accepts credit card
- Checks- made out to Kim Rathy. Shipment will occur after payment
- Paypal
- Facebook pay
Shipping & Order Processing:
Shipping available in the continental US. Prices are determined by the USPS and generally range $10-25 for a 16x20.
Allow 3-4 days for completion of commissioned work and up to 10 days for shipping through USPS. Premade paintings will ship within 1 day of payment, excluding Sundays.
Refunds and Exchanges:
Returns are made to the payment form. Seller pays return shipping. No refunds on commissioned deposits once the painting has been started, however, deposit may be credited. Instructional fee is nonrefundable after session.
Exchanges may be made within one month of receiving.
Additional Information:
Commissions: 50% or $40 is due at time of contract, whichever is less. Consultation is required and can be a virtual meet for a contact free experience. A completion contract will be required. Hourly rate is $40/ hour, with most work taking 2-4 hours to complete, minimum charge of $40. Rates are rounded to the quarter hour.