Cottons' Custom Creations
My Shop Policies
Welcome Message: So glad you've stopped by! We hope you find something that catches your eye. All products are hand made and designed by me. Jewelry items can be customized to suit your color preference and the faux stained glass items are a representation...if you don't see what you like, drop me a message, as I can design something to suit you.
Payments:
Payment can be made via PayPal, personal check or money order. PLEASE NOTE:. Payment made by personal check may delay shipping as I require check to clear your banking system before I will ship.
Shipping & Order Processing: All orders will be processed on first come, first served basis. As most items are custom made, turn around time will be roughly 7 days. If payment will be made via personal check PLEASE NOTE shipping WILL NOT OCCUR until Check has cleared your bank. All orders will be photographed and sent via email to you prior to shipping for your verification/approval.
Refunds and Exchanges: Due to custom nature of items AND the photographic approval policy I employ, refunds/exchanges will be made ONLY on workmanship defects/shipping damages.
Additional Information: Every effort will be made to ensure customer's happiness with product. I employ not only the prior to shipping photo policy; but also encourage open dialog between consumer and myself to ensure your desires are met.
