My Shop Policies
Welcome Message:
Hello and welcome to your jewelry web site!
I am Chantal. I have always been on the trend-setting side of life. Born in Paris , I have traveled all over the world where I have seen beautiful jewelry worn by women, mothers, daughters and sisters. They pass on the tradition of womanhood through their jewelry.
It is with a lot of pride and great excitement that I am working to provide the added touch of originality that make women say, "WHAOO!!!" European elegance, mixed with the vibrant and warm colors of the South of France. I want to bring the best of both worlds, for you to wear and experience.
My unique collection has made this vision a reality through its trend-setting originality and high style, my customers have come to count on me as a name in unique designs and playful jewelry.
Ctytrend.com is THE place, to find that ultimate look of unique accessories, necklaces, bracelets, sexy cuffs and earrings that'll make YOU smile.
Payments:
We accept PayPal (and money order only for USA and Canada).
Shipping & Order Processing:
In most cases, every order is processed by the next business day. Orders placed on Friday, Saturday and Sunday will be processed on Monday. Orders will be shipped within 24 to 48 hours of being processed (with the exception of weekends and holidays).
Delivery times range from 10 to 20 business days from the date the order was processed. All delivery times are subject to product availability and postal conditions. All orders will be shipped via United State Postal Service.
For your convenience, we also offer express shipping by an independent shipping agent. Shipping charges will depend on the size of the order and the desired delivery date.
All our prices are before tax and any applicable customs fees which will depend on the country of your choice.
Refunds and Exchanges:
In order to be accepted, an exchange or a refund must be declared via e-mail to: ctytrend@hotmail.com
Please include your name, order number, and name of the product. Please specify whether you would prefer an exchange or a refund. Cty Trend is not responsible for any shipping or customs charges involved in the return shipping.
Only products that have not been opened and are still in their original packaging will be accepted for a refund or exchange. There will be a processing and restocking fee applied to all exchanges and returns.
Once we have received your product we will do everything possible to accommodate your request with all due speed,paid with credit card, the refund will appear on your next billing statement depending on your billing cycle.
Additional Information: