My Shop Policies
Welcome Message:
Welcome to GoGetter Apparel! At GoGetter we set our goals high in terms of quality and social responsibility. Our T-shirts not only look and feel great as they capture the attitude of a GoGetter, they support American jobs and environmental awareness. Every shirt we sell is made right here in the USA supporting our textile and garment industries. We believe in the American worker and are committed to supporting the manufacturing industry in this country 110%.At GoGetter we’re also passionate about protecting our world for future generations. Our shirts are made from 100% certified organic cotton grown from non-genetically modified seeds and cultivated without the use of harmful pesticides or fertilizers. In addition all dyes and inks used in our designs are low impact and eco-friendly. Make your mark, but remember to tread lightly on our planet – it’s the only one we’ve got...
Payments:
What forms of payment do you accept?
We currently accept MasterCard/Visa, American Express and PayPal Accounts.
Is my card information safe on your site?
Ourwebsite uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
Do you charge sales tax on purchases from your store?
Our pricing includes any applicable sales tax.
How can I cancel or change my order?
If your order has not already shipped we will do our best to accommodate you. Once an order has shipped the standard refund/exchange policy will apply.
Shipping & Order Processing:
Our standard shipping is first class mail through the United States Post Office. Your package will typically be delivered within 3-5 days. Should you require your purchase faster we also offer Priority Mail and UPS Express shipping. Prices and options will be displayed at checkout. GoGetter Apparel gladly ships to Hawaii, Alaska and APO/FPO addresses.
Refunds and Exchanges:
We hope you love our GoGetter clothing as much as we do. If you are not 100% satisfied with your purchase you may return the item for a full refund minus the shipping costs. Shipping fees will be refunded in the case of incorrect or damaged merchandise. Please note that items must be in the same condition as when you received them and in the original packaging in order to receive a full refund. Only unwashed and unworn items will be accepted and must be returned within 30 days of original ship date. If an item is returned that is not incorrect or damaged and you received free shipping on your order, our cost of shipping and handling will be deducted from your refund. If you wish to make an exchange, GoGetter will pay the postage to send the exchanged item(s) back to you.
When returning an item please follow these instructions:
- Email our customer service department at info@gogetterapparel.com for a Return Authorization (RMA).
- Pack item in original packaging including the RMA.
- Return the package via a trackable shipping method with delivery confirmation. Return and exchange shipping costs are the responsibility of the customer.
Returns and exchanges will be processed within one week after our receipt of returned items. Any refund due will be applied to your credit card or pay-pal account. We will send an e-mail notification once your return/exchange is complete.
Additional Information: