Serena Photography & Art
My Shop Policies
Welcome Message:
Payments:
PayPal - serenaphotographyart@gmail.com
Credit Cards are accepted by contacting the seller directly.
Shipping & Order Processing:
All orders will be processed in a timely fashion. Please allow 2 days for processing. Once payment is received, the product will be shipped immediately.
Refunds and Exchanges:
There is a 10-day, no questions asked refund policy, provided the prints are returned (customer pays shipping). If your prints are damaged in any way during shipping, I will provide replacement prints at no charge to you once the original damaged print has been returned.
Additional Information:
1. What type of prints are they and what quality can I expect?
These fine art photographic prints are produced from digital files and output on true glossy fine art paper, using the latest in professional printer technology at a local premier photo printing lab.
2. What if I don't like the prints, can I get a refund?
Absolutely. There is a 10-day, no questions asked refund policy, provided the prints are returned (customer pays shipping). If your prints are damaged in any way during shipping, I will also provide replacement prints at no charge to you once the original damaged print has been returned.
3. Are the prints signed?
Yes, all of the prints I sell are digitally signed, using a small version of my personalized logo.
