At Touch of Herbs, LLC. we strive to operate a good manufacturing process. Quality and care is given to each product as it is created. This is why we hand make each product as orders are received. Our
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My Shop Policies
Welcome Message:
At Touch of Herbs, LLC. we strive to operate a good manufacturing process. Quality and care is given to each product as it is created. This is why we hand make each product as orders are received. Our ability to eliminate stock allows for fresh and quality products to be shipped each and every time. We operate strict procedures to ensure quality and care are accomplished.
Payments:
We accept paypal payments. Any additional payment method you don't see you can visit
www.touchofherbs.com to select additional payment methods. Thank you!
Shipping & Order Processing:
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 3-5 business days
Refunds and Exchanges:
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional Information:
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
