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Frequently Asked Questions

Buyer questions

We encourage our sellers to take the utmost care in packing and promptly shipping the items you order. In the event that your order reaches you in a damaged condition or does not arrive, please contact the seller for instructions on how to arrange a refund, return the item or work out a resolution. For Paypal transactions, you may also seek out their refund request options. Visit Paypal’s customer help center for more information.

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P.O. Box 18839 Asheville, NC 28814