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My Shop Policies
Welcome Message:
Welcome to Cocosheama shop where we create 100 % natural hair and body care products. Although we do not accept returns because of our unique and sensitive creations we do however replace at our discretion pertaining to the individual case. If you have inadvertantly entered your address wrong and items are returned shipping items back to you will be at customer's cost.
Payments:
We accept all major debit and credit cards and online payment methods including Visa, MasterCard, Paypal
Shipping & Order Processing:
Upon receipt of your order processing time is 1 to 3 business days and up to 21 days shipping time unless otherwise stated. We cannot control delays due to natural desasters or pandemics
Refunds and Exchanges:
No refunds but we do replace depending on a case to case basis
Additional Information:
Cocosheama is here to provide you with 100% natural hair and bodycare products so the your mind is relaxed body feels better and your soul is inspired