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My Shop Policies
Welcome Message:
Essance is a women owned company that focuses on holistic skincare and aromatherapy to extend the natural beauty of all women. Recognizing that natural beauty is skin deep through seasonal changes, we encourage all women to embrace these changes kindly. Our goal is not to remove the years away from the wrinkle but to smooth those lines into a softer journey. Please note that our products are made with pure love through key selections of botanical ingredients. Thank you for choosing Essance for your personal care.
Payments:
Once you made your purchase, you have the option to select PayPal or Authorize.Net to make your payment. Both of these services accept all major credit cards, debit card, and electronic check payments. If you like to mail us your payment by check, we will be more than happy to accept it. However we ask that you would allow us a few days to clear payment before shipping your order.
Shipping & Order Processing:
All orders are process and ship within 1-2 business days.
Refunds and Exchanges:
If you are not completely satisfied with your purchase, you may return the item within 7 days of receiving it for exchange or credit ONLY (excludes custom orders). Item must be in its' original packaging and in perfect, unused condition.
Additional Information:
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