Duenda Arts
My Shop Policies
Welcome Message:
Welcome to Duenda Arts. We create works of art from fine jewelry to bohemian chic.
Materials we use: Anything goes from nature, as well as gemstones crystal and glass. Freashwater pearls are our speciality.
We love it when our customers find the perfect piece to match an outfit or special occasion.
We hope that our unique, reasonably priced work will be pleasurable to your senses and your budget, and we welcome your comments and suggestions. Please let us know how we can enhance your shopping experience with us!
FORMS OF PAYMENT
We accept payment by check, money order, PayPal and VISA, MasterCard, and Discover card.
Orders made by check or money order should be mailed to us at
Duenda Arts
P.O. Box 2243
Boone NC 28607
Make payable to Feryl Woodworth
SALES TAX
We are required by some states to inform our out-of-state customers that you may be legally required to pay a use tax on your purchase to your state of residence.
Shipping & Order Processing:
We use USPS to ship our products. If faster shipping is required, please request Priority Mail Delivery, which is generally 3 to 5 business days, although the post office does not guarantee arrival in that time frame.
For large orders and bulk please allow 2 to 3 weeks for shipment of your order.
All shipping charges now include a $1 charge for Delivery Confirmation. While we don't often have shipments lost in the mail, when it does happen, we have a disappointed and upset customer and we bear the expense and time of remaking the order and reshipping the order, so we have decided that it's in everyone's best interest to ship each order with Delivery Confirmation that we and our customers can can track.
RETURNS AND EXCHANGES
In the event that your purchase does not fit, we will be happy to resize it at no extra cost. If your purchase is damaged en route, simply return it to us and we will replace and/or repair as needed. Your purchase is guaranteed for one year of normal wear. If repair is needed after one year, our normal restringing/replacement charges will apply.
Additional Information:
WHOLESALE BUYERS
To purchase wholesale, your state business license number is required. Call or email for wholesale discount rates.
