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My Shop Policies
Welcome Message:
With roots deep in the Scottish Highlands comes an artist of the Clan Gunn creating custom, hand-made leather designs. All items are guaranteed for life with a percentage of profits going to support the Shriners Hospitals for Children.
Payments:
We accept Venmo, Square or Zelle payments in addition to PayPal. You may also contact us directly to pay by credit card.
Shipping & Order Processing:
Free shipping in the US. Orders are shipped within 2 days unless personalization is requested.
Refunds and Exchanges:
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional Information:
Lifetime Guarantee:
All items are guaranteed for life. This includes but is not limited to, stitching, hardware, and construction.
Items not covered:
Normal wear & tear
fading or scratches
Damage from misuse of item
For services, please send your item to:
Thorn & Thistle
1489 Lila Dr.
Troy MI 48085
Include a description of the issue with your item.
Profit Sharing
A portion of proceeds from all sales go to support Shriners Hospitals for Children.
As a Mason & Shriner, I am committed to helping the Shriners Hospitals in their mission to:
Provide the highest quality care to children with neuromusculoskeletal conditions, burn injuries and other special healthcare needs within a compassionate, family-centered and collaborative care environment.
Provide for the education of physicians and other healthcare professionals.
Conduct research to discover new knowledge that improves the quality of care and quality of life of children and families.
This mission is carried out without regard to race, color, creed, sex or sect, disability, national origin, or ab
Custom and personalized orders
All customizations must be paid in advance and may not be returned for a refund. All personalized items are still guaranteed for life. If you have a problem with your personalized item, contact us to resolve the issue.