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My Shop Policies
Welcome Message: Hello, we use a vinyl stencil for our wood signs and each one is custom made and is a one time use, so we do have a no return policy on all personalized custom designs. If there is an issue, we will try to work with you so you are completely satisfied. Thank you for your understanding.
Payments: We accept Debit/ MC and Visa, and PayPal
Shipping & Order Processing: All items ship free of charge to the US
Refunds and Exchanges: We are unable to refund on all personalized, custom made orders as they are a vinyl stencil cut to order. If there is a problem, please let us know so we can try to rectify it. If you have purchased a non personalized product, we will gladly exchange if there is a defect or problem with the product when you receive it. Please email us at: buildingartandsoulllc@gmail.com
Additional Information: We appreciate your business and would love for you to share our business with your family and friends, we, also, would love to hear any comments, suggestions or concerns you may have, we strive to please!