Eagle Ridge Chainsaw Carvings
My Shop Policies
Welcome Message:
Welcome to our FestivalNet shop!
Payments:
We accept Paypal payments and check/money orders. If you are paying by check/money order, we will not start on your order until payment has been received.
Shipping & Order Processing:
Our current turnaround time for custom carved name logs is 1-3 weeks. Please call us if you need your item by a specific date. All name logs are shipped through UPS Ground, and you do not have to be present when your item is delivered.
Refunds and Exchanges:
Each item is carved to order and/or personalized, so we do not offer refunds. If your item is damaged during shipment, a claim will be filed with the shipping company and your item will be replaced.
Additional Information:
All items are carved to order and are very rustic in nature. No two items will look alike.
