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My Shop Policies
Welcome Message: Hello and welcome to Spa E-scentuals. We are a small company based in O'Fallon, IL. We personnally make our products by hand so you will receive only the best products with the best quality. Our company consists of four team members, Mark, Kelly, Allison and Isabella. Our goal is to help you feel more relaxed and rejuvenated while using our products. We hope you enjoy our products as much as we enjoy them!
Thank you and God bless.
Payments: We accept Money Orders, Personal or Business Checks or Payment through your PayPal account.
Shipping & Order Processing: We ship through the USPS and our goal is to have your product(s) to you within 2 weeks after receiving your payment. If your product gets damaged during shipping, we will gladly replace it for free.
Refunds and Exchanges: If you are not completely satisfied with our product, we will gladly exchange it for a different product and/or fragrance or we will refund your money within 30 days of receipt. After 30 days, there will be no refunds or exchanges.
Additional Information: With our products, a little goes a long way!