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My Shop Policies
Welcome Message:
Welcome to HeartsCrocheted!
I hope you find something you love. Let me know if you want something customized, I would be happy to!
Payments:
Payment should be made within 2 days from the purchase, unless custom item. Items not paid within 2 days will be forfeited.
Shipping & Order Processing:
I ship packages as soon as they are ready to go! Please allow 7 - 10 days in the Continental US. International orders will tracked and delivery estimates given.
Refunds and Exchanges:
If you wish to return your product(s), please do so in an unused condition within 7 days and I will refund your money (only the products price) back to you. Please contact me before possible return.
Custom orders or made to order products are not returnable.
Additional Information:
Please contact me regarding custom orders. I can customize almost any pattern with your colors and yarn type.