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My Shop Policies
Welcome to my shop! Discover handcrafted dreamcatchers, crocheted treasures, and macramé creations designed to bring warmth, beauty, and a touch of magic to your space. Each piece is made with love, using natural materials and inspired by the harmony of traditional and modern design. Thank you for supporting handmade artistry!
Payments:
We accept all major credit/debit cards, PayPal, and other secure payment methods. Payment must be completed at the time of purchase. Orders will not be processed until payment is confirmed.
Shipping & Order Processing:
- Orders are typically processed within 3-5 business days.
- Items are shipped via [Your preferred shipping carrier, e.g., USPS, FedEx, UPS], with tracking provided.
- Shipping times may vary depending on the destination. Buyers are responsible for any customs or import taxes.
- Please ensure your shipping address is correct at checkout.
Refunds and Exchanges:
- Refunds or exchanges are accepted within 14 days of delivery.
- Items must be returned in their original condition. Buyers are responsible for return shipping costs.
- Custom or personalized items cannot be refunded unless damaged or defective.
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging for a resolution.
Additional Information:
- Due to the handmade nature of the products, slight variations in color, size, or design may occur, adding to the uniqueness of each piece.
- For custom orders or special requests, please feel free to message me directly.
- Your satisfaction is our priority! If you have any questions or concerns, don't hesitate to reach out.
