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Unique & Eclectic Designs by: Lady Tess Shop Policies
Welcome Message:
Welcome, come on in enjoy a cup of coffee and browse my many items. If you have any questions please ask! Enjoy yourself and remember all Items are 100% handmade with Love and are One-of-a-Kind Deigns.
Payments:
I Accept Visa & MasterCard payments through PayPal.com to tesasab@yahoo.com. Once I receive a confirmation of your payment, your item will ship within 24 to 48 hours. If you pay by Check you must go through PayPal.com and when it clears you will receive your item within 7 to 10 business days.
If you choose to pay by Money Order you can send it to:
Theresa M. Sabbagh
3751 Old Pfafftown Road
Winston Salem, NC 27106-2546
When your M/O is received your item will ship in 24 to 48 hours.
If paying by check, your item will ship with in 48 to 72 hours after your check clears.
Shipping & Order Processing:
Items ship in USA only. Shippers will be either USPS or UPS. If you live in the Winston Salem, NC area and want to arrange for a possible pick up or delivery, we may be able to discuss that option.
Refunds and Exchanges:
Exchanges can be made for Like Items only within 30 days. Exchanges are made one time. If you choose an exchange you may not request a refund. Refunds are made within 10 days of purchase and I must be notified as to the reason why a refund or an exchange is requested. You can email me to tesasab@yahoo.com or here at my shop.
Acceptable reasons: 1. Item is too small. 2. Item is too Large. 3. Item is not as Described. 4. Item is wrong Color. 5. Item is damaged. The buyer is responsible for shipping cost back to us. If your item is damaged we must have it returned before we replace it.
Additional Information:
