Jenna Seitz
My Shop Policies
Welcome Message:
Welcome to Epoch Trading Post. We specialize and have a passion for all things vintage as well as fine art photgraphy, and home decor! If you have any questions at all please feel free to reach out to us! Email us at epochtradingpost.com and visit our website for more merchandise at www.epochtradingpost.com
Payments:
Accepting all major credit cards as well as checkout via paypal
Shipping & Order Processing:
Shipping begins at our lowest rate of $4.25 which will be mailed out USPS Priority Mail. For each additional item added to the cart a charge of $1.75 will be added (unless we can find a cheaper shipping method, which then you will be refunded the extra charge)
Orders are fulfilled in 1-4 business days. Please keep in mind that all of our items are handmade and are done as quickly yet efficiently as possible. :)
Refunds and Exchanges:
Welcome to Epoch Trading Post. We pride ourselves in our product quality and strict quality control but to, provide you with maximum peace of mind, we offer a comprehensive 14 Days Return Warranty ( Return shipping reimbursement is unavailable). This way you can always buy with confidence.
1. You can return items within 30 days of delivery, we will provide a partial refund or exchange.
2. If your product arrives damaged or broken, please help us by sending clear photos with good lighting for every product affected. (You will receive a full refund for broken items)
3. All items must be returned in their original condition and packaging, unworn, unwashed, with all tags clearly attached with any related accessories that were included (if tagged). Product returns that are soiled, have been altered in any way or do not conform to the above will not be accepted.
4. The buyer is responsible for all shipping charges incurred on returned/exchanged merchandise. This includes product returns due to the buyer choosing the wrong size/color or because they don't like the item (no product defects).
Additional Information:
