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Please call us 800-200-3737 or send an .

FAQ

Member FAQs, Festival/Promoters FAQs

About 'My Account'; 'Your Profile'; 'Your Site', 'Account Details', 'Manage my Subscription', and 'Payment Options.'


My Account is your control center. Access all member features from your My Account area. From here you can modify your profile & account details, manage your e-lists and access Pro search to find events.

Your Profile is your business page on FestivalNet for others to learn about what you do! (Having a profile is optional, you can choose to not display yours and/or opt out of the directory in your 'Modify Profile' area.) Also termed "EPK" (Electronic Press Kit), your profile is where you talk about your business; your bio, member categories, medium/materials, profile picture, and more. From Modify Profile you can change this information that is displayed on your site.

Your Site is the combination of Your Profile, Blogs, Gallery, Calendar, & Video.

Account Details contains all information about your FestivalNet account, including name, address, phone, & contacts.

Go to "manage my subscription" to manage your pro membership renewal and pick a shop plan.

Manage your payment method here.

Tags: account, auto, autorenew, cancel, card, change, credit, email, EPK, manage, myaccount, payment, profile, renew, renewal, site, subscription, update