Lisa Gillette
My Shop Policies
1. Any custom orders are non-returnable and Non- refundable.
Welcome Message:
Payments:
I accept cash, Visa, MasterCard, PayPal, Venmo and square
PayPal: lgill20813@aol.com
Venmo: @Lisa-Gillette-14
Shipping & Order Processing:
I ship first class United States Postal Service.
processing time did I receive order is 3 to 5 days until order is shipped.
Sometimes the Postal Service can damage boxes,
If it does come damaged, please send me an email including a picture showing any damage done to your piece and I will work with you to get you one of the same or equal value.
I will ask you to mail it back to me and I will get you a different piece.
Refunds and Exchanges:
I will gladly accept returns or exchanges within 5 days of delivery to you.
Please ship item back to me with tracking number within 10 days to receive your refund.
Once received please allow 3-5 business days for refund to complete.
Refund will be in the same payment as you used for the purchase minus shipping cost .
Please include a tracking number with the return / exchange and contact me with that information.
I can gladly exchange any pendant for one equal price
Buyers are responsible for shipping cost for returning packages.
Additional Information:
Are there Imperfections
Yes, although I try my best to create a perfect piece of jewelry, all jewelry is handcrafted and may come with slight imperfections. All pieces are one of a kind and never replicated.
