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Frequently Asked Questions

Seller questions

How does shipping work for sellers?

We currently offer four options; US Postal Service (USPS), United Parcel Service (UPS), Flat Rate shipping or special shipping on over weight/over sized items. For both USPS and UPS our cart system will auto calculate the shipping cost between your address and the buyer's address based on the item weight and size.

If your item will require extra shipping cost like extra insurance or special handling, factor that into the price of the item, the checkout system will only calculate basic shipping cost. Item dimensions may not exceed 130 inches for USPS measuring length+girth (girth=H+Wx2) and may not exceed 165 inches (length + 2 x width + 2 x height) for UPS. Item weight may not exceed 70 lbs. for USPS and 150 lbs. for UPS. Only US sellers are supported at this time.

Tags: cost, marketplace, products, sell, sellers, ship, shipping

How is shipping auto calculated for sellers?

The item weight and dimensions are used and both are assumed to include packaging. Enter packaged dimensions after disassembly (if applicable) and padding. For partial pounds, use the decimal equivalent of ounces. There is a chart provided in the item listing form. When entering dimensions, the largest number is used as length, and smallest as width. They will be rearranged if entered in a different order.

Product price is used for declared value required by USPS. If a buyer orders more than 1 of the same item, the weight and dimensions are increased by that number to allow for single package shipping of that item. Combined package shipping of different products within the same order is not supported at this time, those will be calculated as individually boxed items.

Tags: cost, marketplace, products, sell, sellers, ship, shipping