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Frequently Asked Questions

General FAQs

FestivalNet is not affiliated with any festival we list on our site.

A membership to our website saves you time in your event research!

If you need additional info on event schedules, buying tickets, music lineup, how to be a vendor, when the parade starts, parking arrangements, or if your dog or cat can come, please contact the festival directly. You can look up their website or social media if you are not interested in our membership services.

You can become a free member of FestivalNet.com and get full show details on any eight events of your choice. To do that, go here.

Tags: basic, festival, info, membership

General FAQs, Member FAQs, Festival/Promoters FAQs

Our free basic membership includes:

  • All of our free E-lists (weekly call for artists & event updates, monthly newsletters, bi-monthly deadlines reminder & others)
  • List your business in the FN Festival Biz Directory
  • View basic info on all 26,000+ events throughout the US and Canada
  • Add show ratings & view rating numbers (pro level required for rating details/comments)
  • Add and update your events (festival members)
  • Create a basic Profile in the FestivalNet Community
  • Open a shop to sell your products online in our marketplace, available Free to all members!
With a paid pro membership you have access to:
  • Advanced Search
  • Complete Event Contact info & Other Details
  • Full Show Ratings Details & Comments
  • Free Hot Link in the Festival Biz Directory
  • Create your own private Event List with My List
  • EPK with photos, songs, videos, blog
  • Expanded Online Shop in our Marketplace
  • Easy calendar updating in your FN Profile
  • Upload Show Applications and/or Company Flyers
  • Add photos on all your listed Events
  • Your own Personal General Notes and Show Notes system
  • Get organized, track your Show Apps & Bookings with Sub Lists
  • Map your My List and create Sub Lists
Learn more here or go Pro now!



Tags: account, basic, basicmember, differences, feature, features, fee, fees, free, member, membership, paid, price, prices, promember, rate

Member FAQs, Festival/Promoters FAQs

If you do not see a 'cancel' link in the upper right section of your Account Details, please contact Customer Service for assistance.

Tags: account, cancel, close, delete, deleting, membership, quit, remove

Seller questions

We currently offer four options; US Postal Service (USPS), United Parcel Service (UPS), Flat Rate shipping or special shipping on over weight/over sized items. For both USPS and UPS our cart system will auto calculate the shipping cost between your address and the buyer's address based on the item weight and size.

If your item will require extra shipping cost like extra insurance or special handling, factor that into the price of the item, the checkout system will only calculate basic shipping cost. Item dimensions may not exceed 130 inches for USPS measuring length+girth (girth=H+Wx2) and may not exceed 165 inches (length + 2 x width + 2 x height) for UPS. Item weight may not exceed 70 lbs. for USPS and 150 lbs. for UPS. Only US sellers are supported at this time.

Tags: cost, marketplace, products, sell, sellers, ship, shipping

The item weight and dimensions are used and both are assumed to include packaging. Enter packaged dimensions after disassembly (if applicable) and padding. For partial pounds, use the decimal equivalent of ounces. There is a chart provided in the item listing form. When entering dimensions, the largest number is used as length, and smallest as width. They will be rearranged if entered in a different order.

Product price is used for declared value required by USPS. If a buyer orders more than 1 of the same item, the weight and dimensions are increased by that number to allow for single package shipping of that item. Combined package shipping of different products within the same order is not supported at this time, those will be calculated as individually boxed items.

Tags: cost, marketplace, products, sell, sellers, ship, shipping

Flat Rate shipping is most commonly used if all your items are similar in size and weight. If enabled it will apply to all your items. In most instances you should not enable USPS or UPS if Flat Rate is enabled. If you do, you will be required to add dimensions/weight for each item and buyers will be given the option to choose those shippers or Flat Rate when they reach checkout.

You can enable Free shipping on a per item basis and it can be extended to US only, US and CAN only or US, CAN and International. If you want to apply flat rate to individual items (rather than all items), turn Flat Rate off in shop settings and use the Free Shipping option per item, adding the shipping amount to the item price.

Tags: flat, flatrate, marketplace, package, products, rate, sell, sellers, ship, shipping

If you have items that exceed the limits of USPS or USP (see limits above in How does shipping work for sellers), you can use the Flat Rate option, (the flat rate amounts you set will apply to all your items) or turn off Flat Rate and enable USPS and/or UPS. Then when you enter your weight and dimensions, the item listing form will automatically show a special "Add Shipping Cost" box to enter extra shipping on individual items.

Tags: flat, flatrate, marketplace, oversize, overweight, package, products, rate, sell, sellers, ship, shipping