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FAQ

Member FAQs

Disputes between members, Marketplace buyers or site visitors.

FestivalNet is not directly involved in transactions between our members, Marketplace buyers, or site visitors and can not be held responsible for negative experiences with individuals or organizations that are part of FestivalNet. We can not mediate or assist in conflicts between members.

Tags: assist, buyer, dispute, feedback, marketplace, mediate, order, purchase, seller, transaction, visitor

Festival/Promoters FAQs

Where do I find my Show Ratings? Can promoters respond to ratings?

Log in and go to "My Account" On the right of your account area, click the link "Pro View of My Events." If your show has ratings, you will see yellow stars in the top right hand corner of your event. Click on the stars to view your ratings. If the stars are greyed out, that means there are no ratings.

Encourage your happy exhibitors and vendors to rate your shows! We provide you with tips on doing this at the bottom of this page: festivalnet.com/festpromotion

Promoters are allowed the option to add one response per event or promoter rating. FestivalNet will not be put in the middle of any disputes between members.

Tags: events, exhibitor, feedback, festivals, promoter, rated, rating, ratings, shows, vendor