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  • General FAQs
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Frequently Asked Questions

Member FAQs

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

Member FAQs, Festival/Promoters FAQs

Keep uploaded photos at a minimum of 320 pixels wide for a quality image display. Anything below this size will appear small and/or pixelated.

Profile Picture
  • Select "Modify Profile" under the "Your Profile" tab in "My Account."
  • Scroll to the bottom and click "browse", look to the right of "Upload New Profile Image".
  • In the pop up window, find the folder where the photo is stored on your computer.
  • Select the photo and click the "open" (the photo is now selected).
  • Click the "Submit Changes" button below.
  • You will see a progress status bar and a success message when finished.

To change your profile picture, there is a "Delete this Profile Image" check box to the right of your image at the bottom of "modify profile." You must first click that check box and then click "submit changes" at the bottom. Once that is done, you may upload a new picture using the instructions above.

Gallery Pictures
  • Select "Add Photo" under the "Gallery" tab in "My Account."
  • Enter the title of your photo in the first field (required).
  • Click on the "Browse" button.
  • In the pop up window, find the folder where the photo is stored on your computer. Select the photo and click the "open" button (the photo is now selected).
  • Click the "Add Photo" button below.
  • You will see a progress status bar and a success message when finished.

Photo Upload Specifications
  • There is no maximum limit on the size of the image you can upload from your machine. However, there is a minimum size limit of 320 pixels wide. This is to ensure photo quality.
  • We re-size your image on upload to maximum size of 750x550 pixels.
  • There is a disk space limit per level. You will be notified of this when you upload an image.
  • Acceptable formats are JPG, JPEG, PNG and GIF.

Festival/Promoters FAQs

You can upload an image to accompany your events' details page. You will find an upload image option in the top right corner of your 'edit event' form. Head over to "Manage My Events" to get started.

Keep in mind if you also upload a profile image (separate from your event), viewers will be able to see both your event photo and your main profile pic! Upload a main profile pic at the bottom of the Modify Profile form.

Seller questions

Thumbnails are the same size in all Seller's shops and throughout the FestivalNet Marketplace so your original image will be cropped to fit. We crop from the center point of the image. For best results, make sure the most important part of your item is centered in the image with equal space above, below, right & left. You will see your full original photo when viewing item listing.

We scale your images down so it is not exactly possible to blow them up to a printable size for profit or personal use. Without the source image, in high resolution format, it is near impossible to recreate the image in a high enough quality to print it for display.

All artists who post their work on the web face this concern. Another option is to add a watermark over your image before uploading it.

You may upload 5 images per item. File types supported are jpg, jpeg, gif, & png. Please do not upload teensy thumbnail sized images! They will appear blurry when they are resized to fit the available space.

The recommended image shape is square if you want to avoid your image being cropped or changed in an odd way in the thumbnail version. Keep your image somewhere between 360 to 800 pixels wide. Our suggested minimum width is 360 pixels. Keep in mind images wider than 800 pixels will be resized.

The limit for all photos included with an item's listing is 100 MiB (104.86 MB), and the maximum size of a single file is 75 MiB (78.64 MB).

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