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Please call us 800-200-3737 or send an .
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Frequently Asked Questions

Member FAQs

In Modify Profile, scroll down and check the option to "Make Profile Private" and click the 'no' box for "Festival Biz public search engine".

Click "Submit Changes" at the bottom of the page.

Tags: account, address, biz, fest, festbiz, festival, festivalbiz, privacy, private, profile, public

This is the web address of your FN profile/site. You can edit your site URL at the top of "Modify Profile". You can share your site address just like you'd share any website! Once you've created your profile and set your site URL, be sure not to change it once you start sharing it with others.

Keep in mind, web addresses can not have spaces in them. You can use the underscore character ("_") between words if you'd like.

Tags: address, customization, name, site, siteurl, url, urlname, web, webaddress, website

Export allows you to save the basic contact info from My List to a comma-separated values (csv) file. You can import your list to a spreadsheet, *contact manager or database. Generate mailing labels, run a mail merge or send a group email! Export up to 1,000 events per year! Fields included: Show Dates, Main Email, Promoter Name, Show Name, Attendance, Promoter Mailing Address, Show Director Name, Main Phone, Show Location City & State.

*A contact manager is a database program that is used to manage a list of clients/customers/contacts. Try a Google search like this: "best contact manager programs"

Tags: address, contact, contactinfo, csv, email, event, events, excel, export, exportevents, exportlist, info, mylist, number, phone, promoter, spreadsheet, telephone

Once you have logged in and in your "My Account" area, simply click on the "Account Details" option.

Tags: account, accountinfo, address, email, emailaddress, info, myaccount, userid