FestivalNet Logo
FestivalNet Members    User ID:
 Password:
  forgot login
Are you:



Please call us 800-200-3737 or send an .
Please call us 800-200-3737 or send an .
Search will match all words entered. Use quotes to match two or more words as entered.
categories
  • General FAQs
  • Member FAQs
  • Festival/Promoters…
  • Marketplace FAQs

Frequently Asked Questions

General FAQs

FestivalNet publishes a wide variety of newsletters as listed below.
Sign up for our Newsletters here.
Current Members, manage your subscriptions here.
  • Bi-Monthly Deadline Reminder - Lists hundreds of events with upcoming deadlines. This is a must have list!
  • Weekly Calls for Artists, Event Updates & Additions - Events with recent changes, updates or cancellations and all events in the current Call For Artists Newsletter and our CFA Web Page.
  • Pro Member Info & Updates - Pro Member announcements, news, contests, and more.
  • Affiliates - Sent periodically, receive helpful tips, news, and promotions on FestivalNet's Affiliate referral program.
These Monthly Newsletters offer tips, information and new ideas related to working in the festival market.
  • Artist & Crafters - Helpful advice & tips dedicated to all aspects of being an artist, crafter, or other vendor at festivals and events to help you achieve success.
  • Musicians - Articles revolving around booking practices, helpful tips on getting gigs and improving your online presence as a performer/entertainer working or seeking work in the festival market.
  • Food Vendors - Helpful tips and articles for food vendors, food trucks and other commercial vendors. Ideas for marketing your business and info on health and safety.
  • Promoters - Articles relating to promoting your events, communicating with potential vendors, tips on sponsorship, and helpful info on how to run a successful event.
  • Marketplace Sellers - News relating to online selling, marketing ideas for your business and tips for selling in the FestivalNet Marketplace.

Sign up for our Newsletters here.
Current Members, manage your subscriptions here.

General FAQs, Member FAQs

An Electronic Press Kit, or "EPK" is a collection of materials used to promote your business, whether you are an artist, musician, craftperson, band, food vendor, other exhibitor or company. Your FestivalNet profile serves as your EPK. Complete your profile by adding bio, photos, music, videos, calendar and blog. The more complete your EPK, the more a promoter can conveniently learn all about you from one easy link.

In the Pro search full show details page, next to the promoter's email address you will notice this link, "Get Booked." Click there and select your choice under "Contact this event about applying" to generate an email from you to the event promoter with a link to your FN profile/EPK.

Use this link to quickly contact festivals you are interested in applying for. Before you use this tool, be sure your FestivalNet profile is complete. From the My Account area, you can modify your profile page (includes your bio), add photos, songs, videos, blog, and calendar.

This functionality needs to work with your default email program on your computer/browser, which you need to have set up first. You will have the chance to add more text to the email containing your EPK before sending the email.

Below are things to consider and suggestions to improve your success rate getting replies and/or applications from events:

* Are you contacting the right events for your product/service? Our Pro Search can help you with that. For example, selecting categories from the "Allowed" drop down in the "Exhibitors" box will find events that allow what you do. For more search tips, there's a help link in the top left corner of Pro Search

* Be sure the deadline date has not passed. Contact each event well in advance of their application deadline, otherwise emails & calls will not likely be returned. Use our handy "Deadline Reminder Newsletter" and the "Deadlines" option in Pro search to get ahead of the game.

* Important note about deadlines. It doesn't mean applications will be accepted up until that date. Festivals will frequently fill all open slots before their posted deadline. That's due to no fault of your information source, it's simply the way the business works.

* Check out each event's website for additional application info and specific instructions for successful application acceptance. Always follow each event's requirements exactly as indicated.

* Follow up your initial communication with a phone call. It's important to show continued interest, but be careful not to over do it. Space your follow up calls/messages a week apart. Always call *far before the deadline* to learn what your first step must be with each event.

* Be sure your FN Profile is filled out completely, including clear photos, full company description and is free of spelling errors. Once it is, try using the email EPK link.

In addition to your FN profile, what's the state of your web presence and marketing materials? If you contact an event and they look you up at FestivalNet or do a web search on you and/or your company, what will they find? Will they find anything? Or perhaps find some half baked profiles on different web sites without great looking photos or informative & effective information? If you don't present yourself professionally anywhere people will find you and/or your business, then why would an event take you seriously and want to answer your emails or call you back?! Remember, you ALWAYS only get one chance to make a first impression!

If you get any returned (undeliverable) emails or discover a disconnected phone number, please let us know asap. Contact support@festivalnet.com and we will gladly research that for you. We work very hard to provide accurate event data but sometimes contact info will change.

General FAQs, Member FAQs, Festival/Promoters FAQs

Email addresses on display in our Fest Biz Directory, free event search pages, and community profiles are coded in such a way that they can not be easily harvested by spam bots. The email looks correct to humans viewing the page. Email addresses shown in our pro search area (available to members only) can not be accessed by spam bots.

Member FAQs

Export allows you to save the basic contact info from My List to a comma-separated values (csv) file. You can import your list to a spreadsheet, *contact manager or database. Generate mailing labels, run a mail merge or send a group email! Export up to 1,000 events per year! Fields included: Show Dates, Main Email, Promoter Name, Show Name, Attendance, Promoter Mailing Address, Show Director Name, Main Phone, Show Location City & State.

*A contact manager is a database program that is used to manage a list of clients/customers/contacts. Try a Google search like this: "best contact manager programs"

Follow these steps to export your MyList:

A) First, have the events you want to export saved to your My List. (Remember, you can only export 1,000 events total.) Click on "View My List" to see how many events are in your list. To delete events, click "Delete" at the bottom of each event summary.

B) When you're ready to export, click "Export My List." In the box that opens, select 'Save this file to disk' or 'Save to my computer' and click OK.

C) In the next box that opens, you will see the name of the export file, the file type, and where on your computer it will be saved. It is best to save the file to your desktop. Be sure that the file type is '.csv'. If it's not, use the drop-down arrow to change the file type to '.csv'.

D) Click "Save." The export file is now on your computer's hard drive (it might take a minute if your file has many events in it).

You may open this file directly from a spreadsheet program, or import the data into a contact manager or database program. The import command is usually under File > Import. Your software will usually ask you to choose the file type (.csv) and which fields you want imported where.

Please keep in mind that each time you export your My List, the entire list is exported -- not only new events you may have recently added to the list. To export just a few events, those must be the only events in your list.

Once you have logged in and in your "My Account" area, simply click on the "Account Details" option.

Member FAQs, Festival/Promoters FAQs


My Account is like your control center. You can access all member features from your My Account area. From here you can modify your profile & account details, manage your e-lists and access the Pro search to find events.

Your Profile is your business page on FestivalNet for others to learn about what you do! (Having a profile is optional, you can choose to not display yours and/or opt out of the directory in your 'Modify Profile' area.) Also termed "EPK" (Electronic Press Kit), your profile is where you talk about your business; your bio, member categories, medium/materials, profile picture, and more. From Modify Profile you can change this information that is displayed on your site.

Your Site is the combination of Your Profile, Blogs, Gallery, Calendar, Video and Friends. All of these items can be viewed at your site. You can also create a custom URL (web address) i.e.: https://festivalnet.com/johns_cool_stuff

Account Details contains all information about your FestivalNet account, including name, address, phone, contacts, credit card information, membership level, etc. You can activate autorenew here.

1) After logging in at FestivalNet.com, go to your My Account page page.
2) In the gray sidebar on the right side of the page, click Manage Your E-Lists.
3) You'll then be presented with all of the various newsletters we send out. Check the box for those you wish to receive and uncheck those you do not want to receive.

Festival/Promoters FAQs

Yes, different emails may be listed with each event. Please keep in mind, the email address tied to your Member User ID is the email address that will control your User ID. If you forget your password (or user ID) and use the Password Lookup, it will be sent to that email address.

Join our Free e-lists! FestivalNetCom
our terms: site - marketplace |  privacy policy |  contact us
© FestivalNet 2019